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The Requirement:

  • Create a Q&A widget that is associated with and isolated to a single page that contains multiple channels and catalogues, rather than a single channel on the page, or with all channels on the site.

The Challenge:

  • When you create this widget, it wants to be associated with exactly 1 channel (which is no good for a page with multiple channels / catalogues), or with ALL channels (cluttering up everything).

The Solution:

  • Create and publish an empty channel with the appropriate experts who can respond to questions.
    • Don’t let anyone else upload to the channel.
  • Add the channel to the target page.
    • I put it last in the list
  • Associate the Q&A widget with that empty channel.
    • Disable the Show “View all” link checkbox.
    • Because the channel is empty, it will never be visible to users.
    • But the Q&A widget will still work.

@JasonQ Thanks for sharing a solution!!!

 


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