Hello,
I’d like to send an “ad-hoc” notification to a specific Group. This wouldn’t be triggered by any action from the learners, I just need to reach out to this specific group. Is there a way to do this in the platform? Or any event I could use to act as a dummy trigger?
Thanks for your help!
Hi there! Are you a superadmin? Sending a newsletter might be a good solution: https://help.docebo.com/hc/en-us/articles/360020084360-Creating-and-Sending-Newsletters. You can send newsletters to specific user groups.
+2
If they’re enrolled into the same course, you can send an email to those enrolled at the course or session level. That’s built in.
If you’re trying to email them from groups (assuming you mean the system’s “groups”), there’s nothing built-in to do this directly from inside the groups function that I’m aware of.
If the newsletter function (thanks
Another low tech thing you could do is export the group members to a CSV file, and copy the emails into your mail program.
A bit more complex, if you’re comfortable with using external automation and the API, you could query the group members:
https://YOURSITEHERE/api-browser/#!/manage/Group/Group_manage_v1_group_id_group_members
Then you’d feed those email addresses into whatever email system you want to use.
At the higher end, if you’re comfortable with something like Bubble, you could go a step further and build an app that would give you a GUI to do all of this.
Thanks for the quick replies, very helpful! The newsletter function does the job perfectly in this case - I wasn’t aware of the function… 🤦
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