to my knowledge there is no but there are several ideas posted for this...hopefully we’ll see some updates soon.

First, you may want to use an existing email address in your FROM filed, instead of any kind of an unmonitored or non-exsting “no-reply” address.

In that way you will be able to track if any of your users’ emails are bouncing (rejecting) messages. If there is no bounce message, you can assume that the message was accepted by the mail server.

We’re deactivating (not deleting) all user accounts that are not accepting our email messages. That’s unfortunately a manual process, still it helps to keep our user database clean and to avoid getting our email domain listed as a source of spam.

If you’re using Google Analytics, you may add GA tag to your email template to fetch a 1x1 transparent image and track if messages were opened.

However, note that this will be only a rough estimation, as most email programs do not download images by default, and Apple will soon introduce some new protections on their devices.

Still, if you want to give it a try, the code to add to your emails is:

<img src="https://www.google-analytics.com/collect?v=1&amp;tid=<GA-ID>&amp;cid=555&amp;t=event&amp;ec=email&amp;ea=open&amp;dt=<TYPE>&amp;dp=<PATH>" />

You’ll need to replace <GA-ID> with your property ID, as well as <TYPE> and <PATH> with your desired parameters.

To track outgoing messages which are sent from Docebo, you can also add a BCC address in your platform’s advanced settings, but this will only tell you if messages are going out, and not if they are reaching the destination.

Thank you both for taking the time to respond

Tmurphy