So - I asked this question a little while ago and answered my own question:
Now we did some structural changes and we landed up with a dreaded “white screen of death”.
(It blinked content is loading and then never loads).
I tried a few different times to ensure that I wasnt cray cray.
I even went and changed over to another version.
I opened a ticket.
But now I ask YOU - the folks that work with Rise 360 and other external authoring tools...you have folks that are in progress and completed that are hitting that white screen of death - what DO YOU DO?
I will tell you that I can reset the training progress for peeps (cough painful) that have started and have completed - that? seems to work.
I will reiterate - I put in a ticket.
(squeak - help),