Yes, I saw that last week. By the time I was done chatting with support it had healed itself. I had waited over an hour before I contacted support on the issue.

I have no idea of the cause, but at the time they thought it had to do with other group issues going on.

have not heard of this issue on our end, sorry...have you logged a ticket with Docebo?

@lhubbard @lrnlab thank you for your response.

@lrnlab Yes I have. I’m still waiting on updates from the ticket. I’m just wondering if members are experiencing the same issue because it really hinders users’ visibility with menus and channels. 

Not the same issue. But similar - if I try to map an auto-group and enroll folks, I get 0 users in the interface….there is some work going on with groups and a fix is being applied….

Yes, I have experienced the same issue today and just filed a ticket. 

It’s working again but this is quite a concerning issue. We heavily rely on groups for giving access to content. I still have nightmares from that time in November 2020 when Docebo rolled out the new groups and the automatic enrollments didn’t work correctly for weeks.

I have been experiencing this issue today, I manually added users to groups, and none can see the associated catalogs. I have created a ticket and waiting.