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Task Widget - Certifcations to renew

  • 25 July 2024
  • 6 replies
  • 38 views

Question- if we have a course set up to retrain in 2 years, how early does the course appear in the task widget under certifications to renew with the renew button? We have been testing this feature but with courses renewing in under 10 days so we can see how it works. My hope is it would not appear there until like 30 days in advance or something.

6 replies

lrnlab
Rank
Userlevel 7
Badge +8

Not sure...did you ask support?

J
Rank
Userlevel 3
Badge +1

@lrnlab Thanks - yes the just confirmed that the course stays in the widget with the prominent number even if the course is not due for 1.5 years or whatever.

 

lrnlab
Rank
Userlevel 7
Badge +8

Sorry, “prominent number” ?? not sure what that means...can you please clarify? Thx

J
Rank
Userlevel 3
Badge +1

@lrnlab I renamed it Courses to Renew but you see the number 1 on there. In this use case, this course re-certifies every 2 years so that number stays there during that time, as per help desk. Which is kind of a bummer as it draws your attention to it even though its not due for over a year.

 

 

lrnlab
Rank
Userlevel 7
Badge +8

Ah, you mean the badge...OK got it...yes that number had nothing to do with any dates...just totals of what’s to renew...should be set to only show within a certain time prior to the expiry...Maybe this needs to posted as an idea of it hasn't already…

@erin.brisson what do we do if we have ideas to to post but have no place to post? Can we start a discussion to track them there? any ideas? Thx

erin.brisson
Rank
Userlevel 7
Badge +1

@lrnlab thanks for the tag. Unfortunately, while the ideas portal is temporarily closed, we will not be accepting new ideas. As soon as it reopens, you’ll be able to submit again. We very much appreciate your patience and understanding during this time.

Erin

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