I believe the users - courses report has those options

Thanks @lrnlab 

I just found that and gave it a go but it seems to be random as to whether data appears next to the course:

 

@lrnlab I believe I have identified why data appears to be missing....some of the completions were transferred across from our old LMS 

do you have any equivalencies in place between your courses? That could be why you dont training time for some courses. If not, then it may be that an admin marked a user as completed before they launched the course.

If none of these scenarios are the case, then I would suggest you log a ticket with support.

yup, that would be it...

The only issue I have with using this data is that some people leave the course open in a browser tab literally for DAYS. I’ve had someone log 100 days in a course - it skews the results. 

Instead, I use our estimate # of hours and the % complete to calculate an estimated time.

Would love for the platform to report the training time in minutes instead of seconds. A request is also having the Total Training Time on the User Personal Summary be more accurate. Right now, the time is calculated if a tab or browser is open even if the person is not actively interacting with the course. 

Yes, usually if there is no time recorded in a course it is because it was marked complete manually and the user never actually launched it. I rely heavily on the expected course duration for my reporting, as it gives a consistent value.