Share your thoughts and feedback on what Docebo is doing well and what we can improve on!
- 11 Posts
- 10 Replies
Title says it all. We are setting up webinar courses and the session times do not show up to users until AFTER they have enrolled.This means a lot of traffic to us to answer a question that should be answered in the platform.As a result we cannot go live with webinar series until there is a fix.When accessing the list they see the dates - which is OK ...however when selecting a date **NO date or time info is displayed** Crucially this means that the times don’t show, so people don’t know if they can actually make the session.The space is in the interface, but the data is not being offered to the page (it’s not being delivered as opposed to being hidden).Once **enrolled** the information shows up, but that doesn’t help users select a session they can attend!!This looks like a bug rather than a missing feature - any idea on a fix??
Hello Team,I came across certain notifications - to name a few - User has been enrolled In ILT Session ILT Event Starting These notifications surprisingly have shortcodes for including [session_saml_link] but however does not include shortcode for the normal [session_link]Any specific reason for this?
Allow a mechanism for providing feedback on a support case after it’s closed. Have Docebo support teams use that feedback for QA and coaching to support agents. We’re often finding ourselves frustrated with a support interaction, but don’t want to have to involve our CSM on every thing that went wrong unless it’s an majorly impactful situation. Empower your customers to help make service better.
We have a User Field which is used to assign new users to Groups. These Groups are then used to enroll them in the appropriate Learning Plan. It suddenly isn’t working. I’ve uploaded 3 different CSV files for enrollments. The User Field is uploading fine. But they are not being added to the Group.The User Field is a drop down field so that the options are always formatted consistently.I can’t find any reason why this has suddenly stopped working. I have opened a ticket, but was wondering if anyone else has experienced this?(submitted: Thursday, 5/12/22)
I want to download the ‘States’ additional field values. So I am expecting around 50+ values considering there are abbreviations and full forms as well. And it is really frustrating to see there is no way to download the values. It is a basic feature that should be there in the UI and I hope this could be taken up and added to the roadmap and implemented quickly.
It’d be great to be able to put data into Docebo, Zapier would be ideal. I’m not sure why it hasn’t been integrated so putting it out there to the dev gods.I understand that we can get data from Docebo, but that’s rather limiting with what we’re trying to achieve.We’d like to be able to have our customers sign up on our site and then have that data line up with a membership within Docebo. My question is: will Docebo be planning to integrate with Zapier any time soon? I’m aware of Docebo Connect but can’t really justify paying $5K per connection.
We’ve had a few users who added avatars complain that the way the crop of their avatar after uploading and that the default crop places their face in a strange place in the frame or cuts it off in an undesirable way. It sounds like they’d appreciate the ability to select or adjust the crop at upload time. Obviously a low-priority thing, but certainly a nice-to-have!
We have many instructors teaching the same class, but different sessions. We also provide a survey following a class to collect attendee feedback that can provide valuable insight to the effectiveness of each individual instructor’s delivery. The survey results can help the instructor improve perceived weaknesses (e.g., pace, clarity) while continuing with what they are doing well (positive feedback).Currently the only way I've found to view surveys displays all sessions/all instructors (Course Management, Reports, Training material statistics).Question: How can each instructor get notified (or retrieve) survey responses pertaining only to the class sessions they taught and not show survey responses for other instructor session deliveries?
We are on the cusp of rolling out the Docebo LMS. I cannot find a basic process to send an email to an instructor to let them know they have been designated to teach a class session. I see several notification events, but none seems to be appropriate for this basic task.Why? Since there are several instructors that get rotated into teaching different sessions, if instructor “A” is configured to teach the “Jan 22” session of a class, that instructor needs to receive an email notification so that they can prepare, block their calendar, and do several pre-class administration tasks. Request: How do you notify the instructor via email that they have been designated to teach a class session?
Welcome to the Docebo Feedback Category! This post explains the purpose and themes within this category. What is this category about?This category is for you to provide feedback about Docebo. We truly value your feedback and want to know what you think we’re doing well and your suggestions for improvements. What can I do here?We encourage you to share your feedback in this category and we hope that we can invite transparent and collaborative conversation around the ways that Docebo can continue to be a valuable partner in your organization’s success. You can post Questions and Conversations in any category. Conversations are the most common type of post in this category.Questions are in Q/A format. They can have best answers, which give points to the user that posted the solution and highlights the answer for everyone to easily find. Make sure to mark an answer as best if it solves your problem.Conversations are for open-ended discussion. Got something you’re curious about discussing
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