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Docebo Feedback

Share your thoughts and feedback on what Docebo is doing well and what we can improve on!

  • 94 Posts
  • 228 Replies
94 Posts
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Docebian
amanda.roque aschoffDocebian
published in Docebo Feedback
Your chance to help us continue shaping Docebo for you!

We’re on a mission to make Docebo work harder and smarter for you—helping you overcome challenges, reach your goals, and deliver exceptional learning experiences.  Your insights will shape the next generation of Docebo’s features and functionality. We’ll learn more about the challenges you’re facing and how we can help you solve them. Why Your 10 Minutes MatterCurrent Customers: Your real-world experiences help us prioritize enhancements that drive measurable learning outcomes Non-Customers: Your input ensures our roadmap aligns with emerging L&D challenges and opportunities Quick and FocusedThe survey requires just 8–10 minutes of your time Questions are strategically designed to capture meaningful insights Two Pathways to ParticipationWe've created tailored surveys to respect your specific relationship with Docebo:Already using Docebo? Click here for questions relevant to your implementation experience Not a Docebo customer yet? Click here to share what matters most in your L&amp

780
A
Docebian
erin.brisson
Docebian
erin.brissonDocebian
published in Docebo Feedback
Please do not post Ideas in this category

Hi all, we’ve noticed an increase in ideas being posted in this category while the Ideas portal is temporarily closed. This category is intended for feedback related to Docebo as a company, not our products and/or solutions. Please do not submit ideas in this category during the temporary closure as they will not be tracked as an idea nor will they have voting functionality. We are working hard and are looking forward to reopening the Ideas portal in mid-September. Until then, we recommend you keep an eye on our new Feature Roadmap to see what’s coming and to provide your feedback on the specific feature cards listed in the roadmap. Thank you for your patience during this time!

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erin.brisson
Docebian
C
cbent02Newcomer
posted in Docebo Feedback
Anyone else experiencing a 500 error since yesterday afternoon?

I have been experiencing a 500 error since yesterday afternoon and the problem still persists this morning. I cannot create new courses (ILT), and I cannot access Classroom Locations.  Is there some type of outage?

565
jungerer
Contributor I
J
Novice I
jwilsonNovice I
posted in Docebo Feedback
Issue when setting up notifications

I’m new to Docebo and began setting up notifications this week. Hit one snag with the email notifications not coming through but our IT department fixed it by “whitelisting IPs in our anti-spoof ruleset for the email in the ‘From (email)’.”Today I’m running into this issue where the Description text box isn’t appearing in either the Email or Notifications tab. It did eventually pop up by closing out and coming back in. But I’ve been noticing other issues as well, like filling out the body for one (email or notification), going to the other one, going back to the first and the body is gone. Not sure what’s going on with the UI but just wanted to mention it.   

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Novice I
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hgtorresNewcomer
asked in Docebo Feedback
Manually Trigger Due Today User Notification

How do you manually trigger a Due Today notification with the new notification updates?

213
JZenker
Guide II
caitlin
Influencer II
caitlinInfluencer II
posted in Docebo Feedback
Improve Catalog and Channel experience: especially filtering

1. What specific problem or challenge are you facing?*Organizing our content in a logical way in the platform and being met with what feel like half solutions. We would like to use channels as our front-end content but they are lacking when it comes to filtering and organization compared to catalogs. Catalogs however cannot house single assets.  2. What outcome are you expecting?*What outcome are you hoping to achieve by addressing this problem? How would solving this issue improve your experience or processes?We would like to see mirrored functionality between catalogs and channels so that either could be used without sacrificing functionality. I would like the same level of filtering to be made available in each option so that I can have custom fields within a channel as well as categories. I would also like to have different content types available within a catalog instead of only courses and learning plans. (if assets could be added to catalogs, that would effectively solve our iss

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caitlin
Influencer II
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v.mistryNewcomer
asked in Docebo Feedback
Starters upload - Error User already exists

Hi AllWe have been trying to upload on to Learning hub our businesses new starters and leavers. Normally, when we mass upload, colleagues that have been enrolled manually, are overridden. However, this time we have just received an error report saying they already exist. Has anyone else come across this issue please?

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cbent02Newcomer
asked in Docebo Feedback
Reports stop working

Has anyone else had issues this week with their reports not working? At first, they background task continuously discontinued but the past two days, the reports have come out blank.  This report has been scheduled to generate everyday and had been working for the past 10 or so months.

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jennifercov
Novice III
K
Novice I
kboyceNovice I
asked in Docebo Feedback
Docebo security and governance policies

Hi,Where do I find information on Docebo’s Security and governance policies (UK)Thanks in advanceKate

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K
Novice I
M
merdemNewcomer
asked in Docebo Feedback
New read only account

Since we set up the ADF linked service using the username you provided (LD_USER_ALVAREZAND_461AA), could you please create another read-only account for the BIU team for exploration purposes? We want to keep the ETL account separate from any other access needs.Account: veyleru-learn_data_managed_prd_use1

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M
Influencer III
millipore-stephenInfluencer III
asked in Docebo Feedback
Latest Sandbox Update?

I see on the feature roadmap it says the next wave of Sandbox updates should’ve happened February 17th. I don’t see any announcement of what’s in your sandbox (looking in the product updates feed & general community board)? Have I missed the announcement?

793
erin.brisson
Docebian
S
Helper II
SwatsonHelper II
posted in Docebo Feedback
New Course Player - Retake The Course

We have uploaded videos into the Central Repository that only allows learners to move backward and forward only after completing the course. We do not want learners to be able to move the cursor to the end of the video to show it completed.However, I noticed in the new course player, when a user has to retake the course > click Retake the Course it shows the cursor at the end of the video and not at the beginning of the video, which means the user can move the cursor to the beginning or to the end of the video. I would have through when you click Retake the Course it would move the cursor to the beginning of the video and not allow the user to move the cursor to the end of the video for the second retake of this course. Also when I clicked download certificate, it still showed the first time I took the course.  

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kcastillo
Influencer I
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callmendingerNewcomer
posted in Docebo Feedback
Merging Users and Archived Data

Archived enrollment data is not transferring when merging users. This was originally posted by JZenker and was closed. The Docebo team stated it may be a bug but no resolution has occurred. We are not able to delete duplicate accounts due to this issue.  

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Melissa K
Docebian
Melissa KDocebian
posted in Docebo Feedback
📢 Seeking Feedback: In-Person Certification Bootcamp & Exam Event!

Hello, Community!We’re exploring the possibility of hosting an in-person certification bootcamp followed by a certification exam event, and we’d love to hear your thoughts and feedback on this idea!👉 What we’re thinking:Bootcamp: A focused, intensive learning experience where you can gain the skills and knowledge needed to help prepare for your Docebo Pro certification exam. The bootcamp would feature expert instructors, hands-on exercises, and networking opportunities. Certification Exam Event: A structured day for attendees to take the certification exam right after the bootcamp, offering convenience and a sense of accomplishment!We want to ensure this event meets the needs of everyone, so we’re curious to know:Would you be interested in attending an in-person bootcamp? Would you be interested in attending an in-person exam and networking event (without bootcamp)?  What location would work best for you? What format or features would make this event most valuable to you? How far woul

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Melissa K
Docebian
amacaluso
amacalusoNewcomer
asked in Docebo Feedback
Articulate RISE - Relative URL link - Enterprise URLs

Background:Articulate RISE has an option for buttons to “Link to a relative URL”. My org has Enterprise solution with “Domain1.site.com” (for customers) and “Domain2.site.com” (for employees). All require login, we don’t use any non-login/external catalogs/courses/pages. I wish to create a single link from the SCORM (to other page/courses in our Docebo LMS) that will pull from the users current domain and reach the page/course for them (avoid absolute URLs). I want employees and customers to both access this link to their version of the destination (same page/course#, different domain). Other threads suggest you can’t do this with HTML, but this SCORM isn’t HTML. Thread below:    Problem: Image 1 shows my RISE input. I simply cut out the Domain1.site.com from the link. (I attempted every iteration of this link, [adding .com/pages, or removing the / before pages] and all destinations are larger failures than this option. So I am confident this is the correct use of Articulate RISEs func

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amacaluso
E
EcolemanNewcomer
asked in Docebo Feedback
PDF Asset Limitations

Hi! I am a fairly new user, but have run into a few limitations that negatively impact our learners. I am wondering if there is a potential workaround to either of these issues:In the web browser, to navigate a PDF asset learners must *click* from page to page. Is scrolling eve an option instead? This is more natural navigation. Also in the web browser and in PDF assets, hyperlinks are deactivated. Learners are only able to access links if they first download the PDF. (We don’t want to encourage downloading as our documents are often updates, and we always want our learners coming to the browser version of the LMS to access the most up to date training.)Is there a setting somewhere that could help me with either of these issues? Thank you!!!!

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M
Helper I
D
d38631wNewcomer
asked in Docebo Feedback
Enrollment notifications

I created an enrollment notification that has been working fine. However, during testing, the person I enrolled in the course did not receive the email confirming their enrollment. Has anyone else encountered this issue? This notification previously worked without any problems

131
lrnlab
Hero III
AaronStephens
Influencer I
AaronStephensInfluencer I
posted in Docebo Feedback
Right-Click to Open Courses in New Window on Learning Plan No Longer Works

Hello. I noticed with the newest release/change to the learning plan player that you can no longer right-click on a course name to open it in a new tab on your browser. I hate to see this go, as it was helpful if I need to see all the courses in a learning plan to open its properties, etc. It’s a lot faster than having two tabs of Docebo open, one with the learning plan and one with the Course Management. Any way Docebo can put this functionality back into the learning plan player? 

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S
Helper I
SeeWhyHelper I
asked in Docebo Feedback
Change "Full online" label in course player - it confuses learners!

Is there any way we can change the “full online” label for VILT courses in the course player? It really confuses learners as they are assuming that session is actually fully booked (despite the Enrol button) - meaning they ignore and don’t sign-upEven saying “fully” instead of “full” would be an improvement.Is this a translation quirk (manual or AI) in localising the interface to English?

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S
Helper I
B
Novice I
B036634Novice I
asked in Docebo Feedback
managing uncompleted checklists - leavers

Does anyone know of a way of managing/deleting an observation checklist that has not been completed.  We have 4000+ employees and this is now becoming a problem with the amount of observation checklists that are just sat there in a manager to do list but will never be signed off as they are an ex-employee.  

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F
Novice II
K
kbellaNewcomer
asked in Docebo Feedback
e-commerce

Good morning,Does anyone have any best practices on setting up an e-commerce page? 

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F
Novice II
G
Novice I
ginayi18Novice I
asked in Docebo Feedback
Can Docebo display or add a filter under "Course Management" to show which courses are "Published" or "Under Maint"?

Hello - Newer user here.Does anyone know if Docebo can display or add a column under “Course Management” to show & filter which course is currently Published or Under Maint? Currently, I have to edit each on to open the course and find out if they are published or not.

151
JeanetteMcVeigh
Hero II
M
Novice I
mredillaNovice I
asked in Docebo Feedback
Courses in a catalog

Why is it necessary to go thru an API to find a list of courses in a catalog?. Been on help chat for over an hour and cannot get it to work. Just want to download a list of courses in a specific catalog in our platform to see what I need to add/delete instead of scrolling through page after page. Suggestions welcome. TY!

995
A
Helper I
hwolfehall
Helper I
hwolfehallHelper I
posted in Docebo Feedback
Product Updates and Readiness

Are there plans going into 2025 to improve the advance notification system for product updates?  Every release readiness webinar happens AFTER the features have gone live in Production.  This is in no way a Readiness Webinar as we can’t evaluate our readiness for something that has already happened.  Ideally, the webinar would happen at minimum the week prior to deployment.  

700
hwolfehall
Helper I
Spyros
Novice III
SpyrosNovice III
posted in Docebo Feedback
Warning dialog box to pop-up when the user accidentally deletes a thumbnail

When you go edit training material, under “Upload your own thumbnail”, at that point where the user may accidentally click "x" on the image, before that gets deleted from the system, wouldn't it make sense to have a dialog box that would ask the user "Are you sure that you want to permanently delete this image?" for example? Especially when there are multiple developers accessing the same platform and that image is being used in numerous courses 

171
H

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