Docebo Feedback

It would be really helpful to have a column in the Users area that displays each user’s sub-branch.Right now, when I need to see what sub-branch a user belongs to—whether for setting up Power User permissions or other tasks—I have to click Edit and then dig through multiple layers to find their branch location.Having the sub-branch visible as a column (or even displayed clearly at the top of the edit page) would save a lot of time and make managing users much more efficient.Another idea: show which branch they’re nestled in within the Power User permission set up so you know where they are in Users, making it a seamless add to Power User branch permissions.Thank you for considering this improvement!

When you go edit training material, under “Upload your own thumbnail”, at that point where the user may accidentally click "x" on the image, before that gets deleted from the system, wouldn't it make sense to have a dialog box that would ask the user "Are you sure that you want to permanently delete this image?" for example? Especially when there are multiple developers accessing the same platform and that image is being used in numerous courses 

Dear Community,Hope you are doing well.I went through a couple of courses within the Docebo University and noticed that the embeded videos do not allow for full screen mode. The icon is not clickable. I tested it with Edge and Chrome. Same result. This makes it very difficult to understand the videos, as the text is really small.We faced a similar behavior with our Articulate Rise courses and were able to solve it by switching from Scorm to xAPI format. Since we use xAPI the full screen mode is available.Has someone else made a similar oversavation or can confirm, if this is indeed coming from Scorm based content?Thank you.Best,Dominik

I’d like to make a playlist of company policies for all employees to have a reference of.I uploaded them to the central repository for easy sitewide update access, but I can’t seem to find how to create a playlist to be able to then create a channel for our company policies.I appreciate your help in advance.

The options for the “Global Search” set up should allow us to choose how we want the results to show by default. Additionally, the "Best Match" dropdown options currently only allow for A-Z and Z-A. What about Newest to Oldest? It would seem most relevant to show the newest content first, not alphabetically.Or why wouldn’t it be a “Filter” options to have Date with an option of Newest to oldest?The recency gap seems to be a big one what would vastly improve the user experience.

Hi Docebo Community, We have created a custom reports builder in the New Report menu. Can this custom report be made the default for each course management? View Custom Report Default view Report in course management 

Hello, We created custom reports in the new reports dashboard. When these reports were sent out to the recipients we received feedback that the exports where difficult to open and transfer to our Google Drive. Is it possible to have the exports be downloaded and emailed as csv or xls file attachments instead of compressing it into a Zip file? Or at least offer the option of file only or zip file. Thank you, Lana MooreAuctane Inc.

I would love to be able to display widget on the course overview page rather than in the course player, at least people would be able to see files repository and comments before heading start the learning, i like the idea of the collapsed widget on the Focus Mode, but this will be add on or direct link rather than just skipping the home page,  Also on the docebo help website this information is contradictory https://help.docebo.com/hc/en-us/articles/360020082620-Configuring-the-course-player as if one place it says the widgets will be display on the course player and in different part including some screenshot, it says that when activating the overview page, widget will be display there. 

Hello, just wanted to share an observation and feedback regarding current misalignment of Docebo Creator to the new course MVP framework. Docebo Creator: translates the course but is single xAPI file with all languages embeddedCourse MVP: translated training materials need to be separate filesPlease consider aligning both product teams so that content created in Creator can still be translated but individual xAPI zip files can be added to course management translations.

Question 1...If I create a Test and have imported the questions from the Question Bank, is there a way to remove all the questions at once without deleting them individually, which can be very time consuming for a large number of questions?Would it be possible to introduce the functionality to remove all of the questions with one or two clicks? Question 2...It is easy to manipulate the Question Bank as it has a search functionality to find the relevant question. There is no search functionality in an individual Test. Can this search functionality be introduced?

Archived enrollment data is not transferring when merging users. This was originally posted by JZenker and was closed. The Docebo team stated it may be a bug but no resolution has occurred. We are not able to delete duplicate accounts due to this issue.  

We assign our annual compliance trainings on a quarterly basis throughout the year to make the trainings more digestible for our employees and it would be ideal if I could schedule these mass enrollments ahead of time instead of needing to do them on the first day of the quarter. Perhaps we could update the enrollment rules section to include a ‘enrollment date’ that would push the mass enrollment? I would love to know if there’s a solution to this that already exists, but in general would love to make this less manual in the instance that the learning admin is OOO or otherwise caught up. 

I am trying to make custom html flip cards for a home page but Docebo keeps kicking out any css code. Is there any way to make flip cards without css or in a way that Docebo supports?

I discovered that our LMS is not auto reenrolling staff who previously completed the same course for an annual certification.I checked the settings in Certifications and Retraining and cannot find anything that would prevent the reenrollment. Manually archiving and reenrolling 350+ staff in multiple courses is time consuming to say the least. I would appreciate any insight or suggestions on how to resolve this issue.Thank you! 

I am preparing to roll out mandatory compliance training using content from the Marketplace.  It seems that I cannot disable fastforward/skipping through the video.  I’ve looked through the settings and can’t see where I can disable users from skipping through the videos and the content.  Because it’s a SCORM file and from the Marketplace, I can’t make the updates from within the content.  Is there another way I can do this?

Hi everyone,We recently received the security incident notification from Docebo regarding the CRM integration issue (August 13–18, 2025). In the message, it was stated that:“Also, it should be noted that our CRM platform is separate from the Docebo support case management system, which is fully operational and has not been impacted.”At the same time, the notice listed “support ticket content” as potentially exposed to hackers.I’m trying to reconcile these two points: Does this mean only support ticket data on help.docebo.com is safe? Or is there another interpretation of “support ticket content” that I might be missing? Has anyone here gotten additional clarity on this from Docebo? Any insights would be really helpful as I’m trying to gauge was  leaked in this hack. Thanks!

Please make it easy to see which courses are overdue in reporting.Add a column to the course report that has a yes/no to show if the course is overdue for that learner.Use simple and consistent language, Some parts of Docebo say course overdue, some parts say course expiration date. Please use ‘overdue’ as everyone knows what that means.

I would like a way to upload slide decks so they begin as “Fit to Page” instead of begining at full screen. 

Currently, it’s difficult to see what branch a user is in from the user management page. It would be great to have a column that’s visible/optional to see their current branch.Why this is important: I use branches for notifications and enrollments. Sometimes, our users register in a way that takes them to the incorrect branch.My Current Workaround: I manually have to search in each branch or within each user’s info to see their branch info. Or I’ll move multiple people to the correct branch, even though they may already be in the correct one just because I can’t easily get this info. Resulting in a lot of time wasted! I’ve seen in the community that other customers workarounds are to create a custom field to surface the branch. With other customers wanting this, it would be great to see a branch column as an “out of the box” option in user management!

One of our colleagues from Turkey raised a concern about a platform-internal translation. It came up in the profile widget available for landing pages but might be in place in other parts of the platform too. She has the following concern: “My Profile” is currently translated as "Yeni profil" in Turkish. This actually translates to “New Profile” though. She suggests "Profilim" would actually be the suitable translation. I double checked with a translation tool. Where should I place this?

Hi Community! We are new customers about to go live and we are trying to take advantage of the build in admin dashboard that gives us a high-level overview of the platform and content performance. In the dashboard there is a statistic on number of courses without training materials, but I cannot figure out from course management, reports or insights on how to identify exactly which courses do not have any training materials. Is anyone aware of a report that gives this data or how to set on up?  

Hi Team, The forgot password feature isn’t working in my instance in Docebo. I reached out to support and this is their response…. We are aware of recent platform-wide issues affecting the password reset function, and our development team is currently investigating these matters. I have attached the task to your ticket, and you will receive updates as they become available. Apologies for the inconvenience!Bit of a bummer because we are now having to manually create passwords for each user and send them out individually.This is an FYI for all you admins…  

1. What specific problem or challenge are you facing?Currently, we create a course attendee (user) table in excel.  We use an ‘IT Training Signature report’ generated and downloaded via the LMS and the vlook up function (based on the users email address) to populate the information into table columns.    This is a time consuming way to collate data that is available in the LMS.Our Course Attendee Sheet2. What outcome are you expecting?The data we need to create the course attendee table is within the LMS.  However, there are only 9 available filter options within the Event Enrolment and Change User status view:Enrolment and Change User Status viewWe propose that additional filter options be made available in this view to significantly improve the usability and efficiency of the learning management process.Example of the filter options that would be beneficial:Job title Staff type Office location Team Division Workplace adjustments Workplace adjustment notesThe listed filter options are

Does anyone know why the session time is not available when we extract the reporting? Is there any configuration we need to set? Are there any differences between session time and training material time? We are trying to figure out how long the user spent in a course.

1. What specific problem or challenge are you facing?*Before the new notifications app, we utilized the Enrollment Digest notification and usually set it to “all courses.” When there is a unique course (annual compliance training), I selected all but one course so users would not get a second email about compliance training. After the daily email was sent, I would simply revert the digest notification to “all courses” with about 1-2 clicks. 2. What outcome are you expecting?*I was expecting the ability to “select all” and deselect just a single course when setting up the trigger in the new app. Instead, I had to select all courses on each page. Once the trigger is set, it is not easily edited. I expected to be able to remove the trigger and revert to “all courses.” The new app does not allow you to remove a trigger. I would have to remove each course that was included in the trigger one-by-one, for about 822 courses! (See screenshot)The workaround is to duplicate the notification and n