Docebo Feedback

Hello, just wanted to share an observation and feedback regarding current misalignment of Docebo Creator to the new course MVP framework. Docebo Creator: translates the course but is single xAPI file with all languages embeddedCourse MVP: translated training materials need to be separate filesPlease consider aligning both product teams so that content created in Creator can still be translated but individual xAPI zip files can be added to course management translations.

Question 1...If I create a Test and have imported the questions from the Question Bank, is there a way to remove all the questions at once without deleting them individually, which can be very time consuming for a large number of questions?Would it be possible to introduce the functionality to remove all of the questions with one or two clicks? Question 2...It is easy to manipulate the Question Bank as it has a search functionality to find the relevant question. There is no search functionality in an individual Test. Can this search functionality be introduced?

Archived enrollment data is not transferring when merging users. This was originally posted by JZenker and was closed. The Docebo team stated it may be a bug but no resolution has occurred. We are not able to delete duplicate accounts due to this issue.  

We assign our annual compliance trainings on a quarterly basis throughout the year to make the trainings more digestible for our employees and it would be ideal if I could schedule these mass enrollments ahead of time instead of needing to do them on the first day of the quarter. Perhaps we could update the enrollment rules section to include a ‘enrollment date’ that would push the mass enrollment? I would love to know if there’s a solution to this that already exists, but in general would love to make this less manual in the instance that the learning admin is OOO or otherwise caught up. 

I am trying to make custom html flip cards for a home page but Docebo keeps kicking out any css code. Is there any way to make flip cards without css or in a way that Docebo supports?

I discovered that our LMS is not auto reenrolling staff who previously completed the same course for an annual certification.I checked the settings in Certifications and Retraining and cannot find anything that would prevent the reenrollment. Manually archiving and reenrolling 350+ staff in multiple courses is time consuming to say the least. I would appreciate any insight or suggestions on how to resolve this issue.Thank you! 

I am preparing to roll out mandatory compliance training using content from the Marketplace.  It seems that I cannot disable fastforward/skipping through the video.  I’ve looked through the settings and can’t see where I can disable users from skipping through the videos and the content.  Because it’s a SCORM file and from the Marketplace, I can’t make the updates from within the content.  Is there another way I can do this?

Hi everyone,We recently received the security incident notification from Docebo regarding the CRM integration issue (August 13–18, 2025). In the message, it was stated that:“Also, it should be noted that our CRM platform is separate from the Docebo support case management system, which is fully operational and has not been impacted.”At the same time, the notice listed “support ticket content” as potentially exposed to hackers.I’m trying to reconcile these two points: Does this mean only support ticket data on help.docebo.com is safe? Or is there another interpretation of “support ticket content” that I might be missing? Has anyone here gotten additional clarity on this from Docebo? Any insights would be really helpful as I’m trying to gauge was  leaked in this hack. Thanks!

Please make it easy to see which courses are overdue in reporting.Add a column to the course report that has a yes/no to show if the course is overdue for that learner.Use simple and consistent language, Some parts of Docebo say course overdue, some parts say course expiration date. Please use ‘overdue’ as everyone knows what that means.

I would like a way to upload slide decks so they begin as “Fit to Page” instead of begining at full screen. 

Currently, it’s difficult to see what branch a user is in from the user management page. It would be great to have a column that’s visible/optional to see their current branch.Why this is important: I use branches for notifications and enrollments. Sometimes, our users register in a way that takes them to the incorrect branch.My Current Workaround: I manually have to search in each branch or within each user’s info to see their branch info. Or I’ll move multiple people to the correct branch, even though they may already be in the correct one just because I can’t easily get this info. Resulting in a lot of time wasted! I’ve seen in the community that other customers workarounds are to create a custom field to surface the branch. With other customers wanting this, it would

One of our colleagues from Turkey raised a concern about a platform-internal translation. It came up in the profile widget available for landing pages but might be in place in other parts of the platform too. She has the following concern: “My Profile” is currently translated as "Yeni profil" in Turkish. This actually translates to “New Profile” though. She suggests "Profilim" would actually be the suitable translation. I double checked with a translation tool. Where should I place this?

Hi Community! We are new customers about to go live and we are trying to take advantage of the build in admin dashboard that gives us a high-level overview of the platform and content performance. In the dashboard there is a statistic on number of courses without training materials, but I cannot figure out from course management, reports or insights on how to identify exactly which courses do not have any training materials. Is anyone aware of a report that gives this data or how to set on up?  

Hi Team, The forgot password feature isn’t working in my instance in Docebo. I reached out to support and this is their response…. We are aware of recent platform-wide issues affecting the password reset function, and our development team is currently investigating these matters. I have attached the task to your ticket, and you will receive updates as they become available. Apologies for the inconvenience!Bit of a bummer because we are now having to manually create passwords for each user and send them out individually.This is an FYI for all you admins…  

1. What specific problem or challenge are you facing?Currently, we create a course attendee (user) table in excel.  We use an ‘IT Training Signature report’ generated and downloaded via the LMS and the vlook up function (based on the users email address) to populate the information into table columns.    This is a time consuming way to collate data that is available in the LMS.Our Course Attendee Sheet2. What outcome are you expecting?The data we need to create the course attendee table is within the LMS.  However, there are only 9 available filter options within the Event Enrolment and Change User status view:Enrolment and Change User Status view

Does anyone know why the session time is not available when we extract the reporting? Is there any configuration we need to set? Are there any differences between session time and training material time? We are trying to figure out how long the user spent in a course.

1. What specific problem or challenge are you facing?*Before the new notifications app, we utilized the Enrollment Digest notification and usually set it to “all courses.” When there is a unique course (annual compliance training), I selected all but one course so users would not get a second email about compliance training. After the daily email was sent, I would simply revert the digest notification to “all courses” with about 1-2 clicks. 2. What outcome are you expecting?*I was expecting the ability to “select all” and deselect just a single course when setting up the trigger in the new app. Instead, I had to select all courses on each page. Once the trigger is set, it is not easily edited. I expected to be able to remove the trigger and revert to “all courses.” The new app does not allow you to remove a trigger. I would have to remove each course that was included in the trigger one-by-one, for about 822 courses! (See screenshot)The workaround is to dup

Background:Articulate RISE has an option for buttons to “Link to a relative URL”. My org has Enterprise solution with “Domain1.site.com” (for customers) and “Domain2.site.com” (for employees). All require login, we don’t use any non-login/external catalogs/courses/pages. I wish to create a single link from the SCORM (to other page/courses in our Docebo LMS) that will pull from the users current domain and reach the page/course for them (avoid absolute URLs). I want employees and customers to both access this link to their version of the destination (same page/course#, different domain). Other threads suggest you can’t do this with HTML, but this SCORM isn’t HTML. Thread below:    Problem:

If we upload a doc in Docebo and get someone to acknowledge it, can we then download the course document and see the acknowledgment at the bottom on the doc?

I have created a report using new reports, and need my report to pull the date the course starts not the date that the course was marked as completed. i have amended the reporting fields and ticked under course field ‘Course Start date’ but nothing is pulling through. we need to know how many colleague completed a course on the start date and not the date it was marked as completed.

Partial rant….I have to believe I am not the only one impacted!We have automation setup to pull daily reports into PowerBI.  Whenever Docebo changes a field name, even the case of a character from upper case to lower case, this causes an error that then requires modification within PowerBI to match the updated field name. Yesterdays output(2/15/2024):  Newest report output (2/16/2024): The change in character case throws the errors.You can see the inconsistency in nomenclature, where the majority have all words upper case, but some have only the first letter of the field:

Please remove

Hey!Reporting is getting really frustrating. The point of background jobs is to offload the work to the backend so the UI doesn’t get hung up. So why am now I stuck waiting nearly a minute or more in some cases waiting for a modal popup to go away for the report I want to be added to the queue?There’s no indicator of what report ran other than me going to the background job screen once it finally goes away. Even the dialog that says a background job was created doesn't say the name of the report when I tab back after waiting.I have to run several reports in the morning to check progress. Yeah, I could automate, but I have people completing progress all the time (We have people working in all time zones), so it would be out-of-date if I used the one run earlier and I still have to login to the system to get them. It’s still a bit of a faff either way.I wish I could just check all the reports I want and set them to export to CSV.

I need to move a bunch of users to new branch - around 12,000. Understanding that maybe moving that many users at once is a lot to ask, I started testing by filtering and moving fewer at once. But I’ve found if I use the Select All option, regardless of the number of users (the lowest number I tried was 36), I get an error message. I can select several hundred and the move works but I have to go page by page in the User screen and it takes super long. Anyone have another idea? Docebo Support went silent after they told me to not move so many users.

Hello! I recently watched the Creator Tool webinar, and the University lesson. My team and I are very excited about this tool. However, we are curious if an ‘audio only’ option will be available with the AI Video Presenter function. Does this already exist? We cannot seem to find it.  Thanks!