Docebo Feedback

Share your thoughts and feedback on what Docebo is doing well and what we can improve on!

  • 40 Posts
  • 99 Replies

40 Posts

gbito
Novice I
gbitoNovice I
asked in Docebo Feedback

Export/Import Test Questions with Images

Is there a way to export test questions that have images associated with them from a Docebo sandbox instance, and import those questions along with the images into a production instance of Docebo?

0
gbito
Novice I
7 months ago
Nicole
Helper I
NicoleHelper I
posted in Docebo Feedback

Copy of what you submitted to help desk

I’m liking the ease of use when contacting Help Desk and opening a ticket. I appreciate that I am emailed a confirmation. Is there any way that the email confirmation could contain the content details I typed/submitted?   

3
Bfarkas
Hero I
7 months ago
A
Novice III
AlisonNovice III
posted in Docebo Feedback

404 Broken Link found in KB article

Um, this isn’t really a “Question” “Conversation” , nor “Idea” On the page:https://help.docebo.com/hc/en-us/articles/360020079840-Creating-and-Managing-Channels-without-Discover-Coach-ShareAt the end of the 2nd paragraph of the INTRODUCTION , it states:“with Discover, Coach & Share, refer to this article.”The link to “this article”… https://www.docebo.com/knowledge-base/creating-and-managing-channels/Brings of a 404- Page not found .. page. Cheers,Alison 

3
erin.brisson
Docebian
8 months ago
lrodman
Helper III
lrodmanHelper III
posted in Docebo Feedback

Suggestion: bug bounty problem

I’m seeing quite a few bugs that I am frankly shocked that Docebo didn’t catch on their own given the size of the org. Various pretty basic UAT issues. Some examples:If you have a video selected for login screen, there is an undesirable forced popup on iphone and ipad and android and any other mobile browsers. How did nobody find this? How was it not fixed before? If you allow self enrollment to branches, it works fine in browsers but is bugged in mobile app. What? Gmail sso in mobile app has been bugged for months with no fix yet Loads of KB articles are out of date and inaccurate Loads of KB have missing or expired videos. Is docebo unaware of dead link scans? I have reported three pages with all videos missing in a two month period. Does nobody maintain this stuff? These are just a few examples of things I was shocked to discover on my own. I know there’s a lot to maintain, but that’s Docebo’s job, not my job. I would like to propose a bug bounty program. Perhaps $1000 bounty per bu

1
erin.brisson
Docebian
8 months ago
S
Contributor I
Susan PowellContributor I
asked in Docebo Feedback

New event calendar icon not working

I can’t get the calendar icon to work when setting up a new event for a session; I have to manually type it in. It used to work by clicking on the calendar icon to the right of the field.

1
Nicole
Helper I
8 months ago
S
Contributor I
SeeWhyContributor I
asked in Docebo Feedback

Why don't session times show for user when they are choosing to enrol??

Title says it all. We are setting up webinar courses and the session times do not show up to users until AFTER they have enrolled.This means a lot of traffic to us to answer a question that should be answered in the platform.As a result we cannot go live with webinar series until there is a fix.When accessing the list they see the dates - which is OK ...however when selecting a date **NO date or time info is displayed** Crucially this means that the times don’t show, so people don’t know if they can actually make the session.The space is in the interface, but the data is not being offered to the page (it’s not being delivered as opposed to being hidden).Once **enrolled** the information shows up, but that doesn’t help users select a session they can attend!!This looks like a bug rather than a missing feature - any idea on a fix??

7
S
Contributor I
8 months ago
S
Influencer III
simone.yaghiInfluencer III
posted in Docebo Feedback

Docebo Help Desk Contact

Hi! Does anyone know how to contact the help desk directly? Our LMS is down due to HTTPS certificate issues on our end so we can’t log on to start a chat and follow up on a ticket we have open and need immediate assistance.  thanks!

3
S
Influencer III
8 months ago
K
KajalNewcomer
asked in Docebo Feedback

Notifications which do not have [session_link] but have [session_saml_link]

Hello Team,I came across certain notifications - to name a few - User has been enrolled In ILT Session ILT Event Starting These notifications surprisingly have shortcodes for including [session_saml_link] but however does not include shortcode for the normal [session_link]Any specific reason for this?

0
K
9 months ago
sgary
Helper I
sgaryHelper I
posted in Docebo Feedback

Solicit feedback on support cases

Allow a mechanism for providing feedback on a support case after it’s closed. Have Docebo support teams use that feedback for QA and coaching to support agents. We’re often finding ourselves frustrated with a support interaction, but don’t want to have to involve our CSM on every thing that went wrong unless it’s an majorly impactful situation. Empower your customers to help make service better.

1
erin.brisson
Docebian
10 months ago
tschoone
Helper I
tschooneHelper I
asked in Docebo Feedback

Group based on User Field not working

We have a User Field which is used to assign new users to Groups. These Groups are then used to enroll them in the appropriate Learning Plan. It suddenly isn’t working. I’ve uploaded 3 different CSV files for enrollments. The User Field is uploading fine. But they are not being added to the Group.The User Field is a drop down field so that the options are always formatted consistently.I can’t find any reason why this has suddenly stopped working. I have opened a ticket, but was wondering if anyone else has experienced this?(submitted: Thursday, 5/12/22)

0
tschoone
Helper I
10 months ago
R
rkumar1Newcomer
asked in Docebo Feedback

Downloading Additional Field Values

I want to download the ‘States’ additional field values. So I am expecting around 50+ values considering there are abbreviations and full forms as well. And it is really frustrating to see there is no way to download the values. It is a basic feature that should be there in the UI and I hope this could be taken up and added to the roadmap and implemented quickly.

0
R
10 months ago
B
Novice III
brendanNovice III
asked in Docebo Feedback

Integrate with Zapier

It’d be great to be able to put data into Docebo, Zapier would be ideal. I’m not sure why it hasn’t been integrated so putting it out there to the dev gods.I understand that we can get data from Docebo, but that’s rather limiting with what we’re trying to achieve.We’d like to be able to have our customers sign up on our site and then have that data line up with a membership within Docebo. My question is: will Docebo be planning to integrate with Zapier any time soon? I’m aware of Docebo Connect but can’t really justify paying $5K per connection.

1
SuperShaune
Docebian
10 months ago
S
scottlougheedNewcomer
asked in Docebo Feedback

Avatar crop cannot be adjusted

We’ve had a few users who added avatars complain that the way the crop of their avatar after uploading and that the default crop places their face in a strange place in the frame or cuts it off in an undesirable way.  It sounds like they’d appreciate the ability to select or adjust the crop at upload time. Obviously a low-priority thing, but certainly a nice-to-have!

0
S
10 months ago
gbito
Novice I
gbitoNovice I
asked in Docebo Feedback

Survey Results by Instructor and Session?

We have many instructors teaching the same class, but different sessions. We also provide a survey following a class to collect attendee feedback that can provide valuable insight to the effectiveness of each individual instructor’s delivery. The survey results can help the instructor improve perceived weaknesses (e.g., pace, clarity) while continuing with what they are doing well (positive feedback).Currently the only way I've found to view surveys displays all sessions/all instructors (Course Management, Reports, Training material statistics).Question: How can each instructor get notified (or retrieve) survey responses pertaining only to the class sessions they taught and not show survey responses for other instructor session deliveries?

1
Daniel
Helper III
10 months ago
erin.brisson
Docebian
erin.brissonDocebian
published in Docebo Feedback

What can I find in Docebo Feedback?

 Welcome to the Docebo Feedback Category! This post explains the purpose and themes within this category. What is this category about?This category is for you to provide feedback about Docebo. We truly value your feedback and want to know what you think we’re doing well and your suggestions for improvements.  What can I do here?We encourage you to share your feedback in this category and we hope that we can invite transparent and collaborative conversation around the ways that Docebo can continue to be a valuable partner in your organization’s success. You can post Questions and Conversations in any category. Conversations are the most common type of post in this category.Questions are in Q/A format. They can have best answers, which give points to the user that posted the solution and highlights the answer for everyone to easily find. Make sure to mark an answer as best if it solves your problem.Conversations are for open-ended discussion. Got something you’re curious about discussing

150
erin.brisson
Docebian
10 months ago

Badge winners

Show all badges
Terms & ConditionsCookie settings