Hello,

After combing through data included in my ILT reports and I’m finding it very difficult to get accurate and trustworthy hours reported for our learners. What I had expected is to see is for a course containing sessions with events, that the total time completed for a learner would be the sum of attended events. Apparently Docebo doesn’t do this. I see the average time for the course set from the course management level, but this will not return the correct information. Outside of creating my own relational database, is there something I’m missing from a best practice standpoint to get Docebo to directly report this basic information? Thanks.