have never seen a course on Ideas...are you looking for what constitutes and should be included in an idea?

Could start by sharing this example of how Docebo would like to have ideas formatted.

Closest I’ve seen to this is actually an in-between, to prevent some user types from going direct to the source and not understand business reasons for things, having a support/request form within a power user page which lets LMS admins evaluate, i.e. is it a Docebo idea or a local company implementation idea? Should it be done from our policies? And then can respond appropriately to them.

There is often confusion by power users over what is a platform thing and what is a business choice or implementation choice, so can get tricky.

I would also ask...do you really want your less-experienced PU’s logging issues without you being them first? Same for users?

Yup. That’s where the inbetween comes in nicely.