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Hi everyone.

 

Our team has just recently launched our LMS and have started sending out emails from the platform, for course completion reminders. However, people thought it was spam, with how basic the email composer is, where I at least, can't add our company signature. Do you know of a setting in Docebo that I can configure to add a default signature or any work around? 

 

Thank you!

PS. I dont know CSS 

Yes, you can personalize the notifications sent out of Docebo.  We have multiple notifications that we use. If you go under Admin Menu > Notifications > Manage, you can go in and choose email.  I recommend writing it up in Word and then pasting in.  There are some good KB articles to help as well.  I’d love to help; however, I’m going on vacation and won’t return until next week.  I’m sure someone in this group can give you direction.

When you say, Signature, what exactly are you referring to?

We use a basic template provided in some of the notifications and have augmented them with our logo, colours and of course customized text. If you know HTML you can do a lot with these...Do you have some thing to show of what you’d like the end results to look like?

I did a write up a couple years ago on making a template.

I give you everything - just gotta change a few particulars for your platform and desired look.

Hopefully it helps.

Yes, you can personalize the notifications sent out of Docebo.  We have multiple notifications that we use. If you go under Admin Menu > Notifications > Manage, you can go in and choose email.  I recommend writing it up in Word and then pasting in.  There are some good KB articles to help as well.  I’d love to help; however, I’m going on vacation and won’t return until next week.  I’m sure someone in this group can give you direction.

We do use the automations in Admin Menu > Notifications > Manage. Its just that email notifications looks so basic with just text. Ill read a few articles in the KB! Thanks

When you say, Signature, what exactly are you referring to?

We use a basic template provided in some of the notifications and have augmented them with our logo, colours and of course customized text. If you know HTML you can do a lot with these...Do you have some thing to show of what you’d like the end results to look like?

Sorry, just the regular company email signature from Outlook for example-- logo, name, title, address, etc.

I did a write up a couple years ago on making a template.

I give you everything - just gotta change a few particulars for your platform and desired look.

Hopefully it helps.

Thank you for this. Ill have to refresh my knowledge on HTML from 8  years back to personalise your codes lol

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