My Power User, cannot see (and edit) the User’s Custom Fields.
What am I missing??? Are these parameters ok??
My PU can not see or edit Additional fields. What am I missing ???
Userlevel 2
Userlevel 7
+5
Which custom fields are we talking here?
Userlevel 7
+4
Are the PUs limited by branches or groups? Wondering if the field is not visible to the same branches that the PU has access to…
Userlevel 7
+5
This might be because of the Advanced Setting for additional field visibility. You might also need to put the power users into a branch that has been assigned visibility to those additional fields.
I did a quick post with instructions on how to fix this, it might also work for your power users as well?
Userlevel 7
+7
Am thinking you need to grant visibility via the branches under User Management
on the slide out panel, choose the fields you want the PU to access
Hope this helps
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