My Power User, cannot see (and edit) the User’s Custom Fields.
What am I missing??? Are these parameters ok??
Already have an account? Login
Enter your email address or username and password below to log in to Docebo Community. No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Which custom fields are we talking here?
Are the PUs limited by branches or groups? Wondering if the field is not visible to the same branches that the PU has access to…
This might be because of the Advanced Setting for additional field visibility. You might also need to put the power users into a branch that has been assigned visibility to those additional fields.
I did a quick post with instructions on how to fix this, it might also work for your power users as well?
Am thinking you need to grant visibility via the branches under User Management
on the slide out panel, choose the fields you want the PU to access
Hope this helps