you’ll need to create 1 notification for each audience, different setting, etc. You cannot combine in one and expect them to behave differently based on the user type.

@lrnlab Thank you. We’ve started setting this up. We ran into an issue though where when sending to Power Users, it sends to ALL Power Users. Even the previously created that have been in there for months/years. We thought that using the notification event “upon creation” scheduled at the time of event would mean it would only go to newly created Power Users after the notification has been activated but it went to everyone. Have you heard of this? I’ve reached out to Support as well but throwing it out there in case anyone else runs into it. A good reminder to test only using a small internal branch!

Yes it seems to fit with Docebo logic...it’s likely meant to advise all PU’s that a new user was added and not that a new PU was added. Don't think there is one specific to the creation of a PU; just for users.

So if you want to have something different for your PU’s you might better off adding them to a group when creating them as a “user” then waiting a few minutes for the email to go out and after that you can upgrade then to PU and assign the role and permissions, etc. Not the greatest but that might get you what you need. Hopefully you don't have that many PU’s