I’ve been searching for a more recent question/discussion/idea about VILT notifications, but the most current I could find is from a year ago. We have recently gone live with Docebo (end of May) so we’re still getting used to the platform. We only just started using it for ILT sessions - specifically, VILT sessions. We’d really like to use Teams, but our IT team is struggling getting Docebo’s help fixing the issues with Teams (it’s been set up but isn’t working). So right now we’re depending on Zoom. Zoom works great, except that our company’s Zoom account requires a passcode for all meetings. There is no way to communicate this passcode in the email notifications. There isn’t even a way to communicate that it’s a virtual session! How do we get around this? If we have to start sending a manual email to participants for every VILT, it’s going to become cumbersome very quickly.
The notifications don’t have any shortcodes at all for event details, which is extremely frustrating. The session location also doesn’t make sense because it doesn’t pull the event information. So we were sending out the user enrolled in ILT session notification not realizing that the [session_location] shortcode doesn’t actually do anything.
What’s the status of the fixes to the shortcodes? When can we expect the shortcodes to reflect the functionality of the system? Seems like the shortcodes are pretty outdated. Also, the documentation doesn’t really explain much about the notifications or what one can expect to see from each shortcode. Would be helpful to have a shortcode glossary that actually explains what info each shortcode will provide - it’s not always intuitive.
