We have a User that Completed a course 9/3/2021.
She took the course again yesterday, Completed it, but does not show a Completion Date of 4 Jan 2022. It is still showing Completed on 9/3/2021.
Any idea why the last Completion Date is not showing?
Best Answer
Course Not Showing Last Completion Date
Best answer by lrnlab
goto course management and locate the course; then
- goto the Reports tab
- use the “Search” field (located at right about ½ way down the page) to find the user
- click the username to open the record > you should see the individual learning objects and scores, etc.
- beside the object you want to reset, you should see a red X
- click the X to open the reset dialog box and confirm your action
Let me know if you have any issues...
+8HI
+1Once the course is completed, subsequent access to the course content is not altering the date of the first completion. I don’t think there is a way to track multiple course completions in Docebo.
There is an enhancement idea posted for this feature:
+8goto course management and locate the course; then
- goto the Reports tab
- use the “Search” field (located at right about ½ way down the page) to find the user
- click the username to open the record > you should see the individual learning objects and scores, etc.
- beside the object you want to reset, you should see a red X
- click the X to open the reset dialog box and confirm your action
Let me know if you have any issues...
Along this same line, I have another User who took the course today, BEFORE I could reset him. Is there a way I can manually set him to Complete and show todays date?
I was thinking Reset him, then manually mark him Complete…...would that work?
What I really am wanting is his Course Completion Certificate to show Todays date and not last May, the first time he took the course.
+8+8+8dklinger wrote:
The reset is all or nothing...it should reset the number of attempts as well...it’s like going to back to the start.
Sorry to drag up ad old thread but i had to search for a relevant post.
Has there been an update on users being able to complete a course multiple times? This is still a major pain for us.
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