Talk to me about your strategy for “upcoming deadline” notifications…
We’ve built reminders for ILT sessions that are sent several days prior to the session starting. They include calendar attachments, which are nice feature. We also have one that is sent an hour before the ILT event starts that includes a “join” button.
We’ve also built “you have a course due in one week” and “in one day” notifications based on expiration date. These feel especially useful for compliance-type training, among other e-learning courses. My hope was to use these as nudges for e-learning only -- not ILT sessions -- but it looks like this notification sends for both.
I’m worried about users getting e-mail fatigue since an ILT enrollee will receive the following emails for a single enrollment…
- Course due in one week (7 days prior)
- ILT session starts in two days (2 days prior)
- Course due in one day (1 day prior)
- ILT event starts in one hour (day of event)
Ideally, notifications #1 and #3 above would only send for e-learning. In lieu of that, I’d love inspiration from others...
