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Question

Outlook Integration Documentation

  • April 25, 2023
  • 1 reply
  • 132 views

Hello.

I’m currently working on some Outlook integrations issues with support, and I occasionally check to see if the documentation has been updated, just in case there are new steps or recommendations I’m not aware of.

https://help.docebo.com/hc/en-us/articles/5542458272914-Docebo-Connect-for-Microsoft-Outlook-365-Calendar

I see that when setting up the Outlook connection, you must grant the following entitlements:

  • Mail.ReadBasic
  • Mail.ReadWrite
  • Mail.ReadWrite.Shared
  • Mail.Send.Shared
  • Calendars.Read
  • Calendars.ReadWrite.Shared

However, in the screenshot, there is a 7th entitlement listed: Calendar.Read.Shared.

Does this need to be added? If not, can the screenshot be fixed? Thanks.

 

lrnlab
Hero III
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  • Hero III
  • April 25, 2023

we have it enabled 

 


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