Extended Enterprise Notification and Course Link Confusion

agree these are very finicky...to get the correct links out to your users (when not using self-enrolment) you’re better to be logged in under the same domain as Docebo only reads where you are at the time the action takes place...This is not the case for self-enrolments so if you can, perhaps ask users to enrol themselves? It should read the sub domain and include the proper link...

hmmm...so that’s not possible. I am the Superadmin but I’m at the Root domain. I cannot log into the EE domains due to SSO. Any ideas?

And I’m quite sure I was assured early on that the SuperAdmin would be able to assign any training to anyone across the domains. Anyone else have this recollection?

You can assign across domains, but since you’re doing it from the root domain, the foundation of each URL and notification is associated with the root domain. We eventually started out of the root domain and only work in our individual EE domains so as to minimize that issue. 

We’ve done some testing and we’ve determined that we can create a Power User profile on our EE domain and assign it everything possible in terms of permissions and resources. Then we can create accounts that use the PUP which we can log in as, by proxy and skirt the SSO access issue. It may not work for everything, but it should allow us to do most of what we need. We are going to try this out. Let me know if you have any questions or things we should look out for.