We’ve just been made aware that the automatic Data Refresh module for Reporting no longer works. If you want to have the data generated in Reports to be fully updated, you now have to manually run a refresh once a day:
Here is the direct verbiage from support:
“The automatic data refreshes aren't running correctly, so data isn't being refreshed, even though your platform says the data refreshed overnight. You are correct that you should run manually data refreshes daily until this has been resolved.
I've gained some more clarity on the issue. We are in the process of completely replacing the component that causes this error. This is a large update, and we need to ensure it is tested and done correctly, so we are unable to rush the implementation. The update is expected to go live in April. I have linked this ticket to the active issue, so that we can more accurately track affected users.
As a workaround, you can run a daily manual data refresh from the New Reports page. The manual refresh will run as a background job, and can take a few hours, so it is recommended to run it at night, when users are less likely to have to download reports.”
P.S. Could someone start keeping the known issues page in Community more up to date? Thanks
