Looking into adding footers to the bottom of the Docebo screen, however, after I select Save Changes in the White Label section nothing on the page changes lol. Any idea why this is happening? I have refreshed the screen, closed the page, etc.
Adding Footers
Note that the footer doesn't appear on all pages...check your homepage...I know it appears there...
I did and it doesn’t appear there.
Note the highlighted sections below:
do you use sub domains? it’s hard to say without seeing your set-up...we use them and have never had any issues...
Where would sub domains be located? Are sub domains the same as secondary?
sub domains = Extended enterprise…
I wonder if you uncheck the “Naming” box if that would help...almost feels like it may be conflicting with your footer…?? have you tried that?
If all else fails, I would recommend you open a ticket with support.
That didn’t work. Hmm.
and have you tried logging out and back in? Sometimes the simple page refresh is not enough
Yes. I even restarted my laptop lol
Is it possible that someone used CSS to add the 2020 copyright message? That would explain why its not changing and its alignment is different. I’d go to Configure Branding & Look and search for 2020 in the Custom Style CSS
please open a ticket with support to get some help with this.
Somewhat similar to what
Do you have multiple pages set up? Maybe your assigned home page isn’t the page you’re changing. Do you see the footer in the preview?
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