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Question

Show Answers Not Allowing Users to Scroll?


I am curious if anyone else has experienced an issue where users cannot scroll down to see all the test answers to review when they have taken a test.  There isn’t a scroll bar on the side and I don’t see an option to adjust.  

 

14 replies

lrnlab
Hero III
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  • Hero III
  • 4791 replies
  • February 27, 2025

have not experienced that before...did you try clearing your cache, etc, reseting your browser? Or in an incognito window?


  • Author
  • Novice I
  • 2 replies
  • February 27, 2025
lrnlab wrote:

have not experienced that before...did you try clearing your cache, etc, reseting your browser? Or in an incognito window?

I tried clearing my cache and I had others take the test/view answers and it’s doing the same thing.  I tried multiple browsers with the same effect.  


lrnlab
Hero III
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  • Hero III
  • 4791 replies
  • February 27, 2025

You should open a ticket with support


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  • Contributor III
  • 25 replies
  • February 27, 2025

@amreick , yes I am also experiencing this issue with tests. a user emailed me this afternoon

 

i created a new test to demo it, and it appears to be an issue, not being able to scroll when seeing your answers.

 

I tested some different course player settings, and nothing seems to resolve the issue. Opened a ticket as well.

 

 


  • Novice III
  • 34 replies
  • February 27, 2025

We are experincing the same issue.  Has anyone found a solution or received an update from Docebo?


  • Author
  • Novice I
  • 2 replies
  • February 27, 2025
Ben Bauman wrote:

@amreick , yes I am also experiencing this issue with tests. a user emailed me this afternoon

 

i created a new test to demo it, and it appears to be an issue, not being able to scroll when seeing your answers.

 

I tested some different course player settings, and nothing seems to resolve the issue. Opened a ticket as well.

 

 

I opened a ticket and they escalated it.  


  • Newcomer
  • 3 replies
  • February 28, 2025

I also have many users reporting this, and I’ve replicated it. I’ve also submitted a ticket, waiting for a response currently.


  • Newcomer
  • 1 reply
  • February 28, 2025

 

amreick wrote:

I am curious if anyone else has experienced an issue where users cannot scroll down to see all the test answers to review when they have taken a test.  There isn’t a scroll bar on the side and I don’t see an option to adjust.  

 

I am also receiving reports from our staff stating the same issue. They cannot scroll to review their test results.


  • Newcomer
  • 3 replies
  • February 28, 2025

Docebo support replied to my ticket saying they’re aware of the issue and the devs are working to fix it. No ETA yet.


  • Newcomer
  • 2 replies
  • February 28, 2025

We have also experienced this issue. Commenting to stay informed of updates


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  • Guide I
  • 52 replies
  • March 3, 2025

The response my team received from Docebo Support indicated that a fix is “expected to be launched on the 5th of March.” 

 


We also experienced the same issue. Thanks for sharing. 


Doebo pushed the fix overnight.  The issue has been resolved for us. Hopefully, it fixed this for everyone it was affecting.


  • Newcomer
  • 3 replies
  • March 7, 2025

Also fixed for us 👍


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