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Can we delete a group after using it to enroll users in a course?

  • November 16, 2022
  • 6 replies
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I have recently created what I hope to be a temporary group to do a bulk enrollment for a specific course. Does anyone know if anything happens to the original enrollments into the course if I delete the associated group after enrolling users?

Best answer by lrnlab

hmmm, KB article does not cover that specifically but you may want to try and deactivate the Enrolment rule then remove the group. This shoudl maintain your enrolments...Please test this before taking action as it’s just a hunch. You may also want to reach out to support via Chat...they're pretty quick there for these types of questions.

https://help.docebo.com/hc/en-us/articles/360020128579-Activating-and-Managing-the-Enrollment-Rules-App#subtitle-5

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6 replies

lrnlab
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  • November 16, 2022

hmmm, KB article does not cover that specifically but you may want to try and deactivate the Enrolment rule then remove the group. This shoudl maintain your enrolments...Please test this before taking action as it’s just a hunch. You may also want to reach out to support via Chat...they're pretty quick there for these types of questions.

https://help.docebo.com/hc/en-us/articles/360020128579-Activating-and-Managing-the-Enrollment-Rules-App#subtitle-5


KMallette
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  • November 16, 2022

@millipore-stephen I recently tried to use groups to enroll users into a checklist. My assumption was that if you removed the member from the group (aka remove the group from the checklist enrollment), that the enrollment would update as well. It didn’t. The user remains enrolled in the checklist.

When I reported this as a bug, I was informed by a Tier3 engineer that it wasn’t and that the checklist enrollment was behaving as designed. 

Also, un-enrolling some one from a course, LP, etc. takes a specific action. It’s not an haphazard process.

So, I’m taking an educated guess here to say that your enrollments will be fine. But @lrnlab is right.  When in doubt, test.

Regards,

KMallette/Viasat, Inc.

 


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Hi both, thanks both for your answers, tested on a small scale in our sandbox and it didn’t unenroll them, but just curious to see if others had tried it / knew the answer before I do it with the large scale enrollment in production.

Appreciate the insights!


lrnlab
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  • November 16, 2022

I have found that generally Docebo is great at adding stuff via automation but not so good to remove things based on rules...e.g. if someone is granted a certification but is subsequently unenrolled from the course that grants that certification, it does go away on the user transcript but somehow stays on the “Awarded to” list; just greyed out...very odd...


  • Newcomer
  • 1 reply
  • August 6, 2024
KMallette wrote:

@millipore-stephenI recently tried to use groups to enroll users into a checklist. My assumption was that if you removed the member from the group (aka remove the group from the checklist enrollment), that the enrollment would update as well. It didn’t. The user remains enrolled in the checklist.

When I reported this as a bug, I was informed by a Tier3 engineer that it wasn’t and that the checklist enrollment was behaving as designed. 

Also, un-enrolling some one from a course, LP, etc. takes a specific action. It’s not an haphazard process.

So, I’m taking an educated guess here to say that your enrollments will be fine. But @lrnlab is right.  When in doubt, test.

Regards,

KMallette/Viasat, Inc.

 

@KMallette - you said that un-enrolling someone from a learning plan is a specific action. Do you know if this is true for changing the status for someone from a learning plan (marking X learning plan as complete or not started)?


KMallette
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  • August 6, 2024

@millipore-stephen You can’t edit a LP enrollment in the same way that you can, say, a course. There are no options to set a status of a LP for an individual.

The only thing that you can do with an enrollment in an LP is to set or reset the validity dates, or to unenroll them.

 


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