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Best Answer

[Course_Description] tag in Notifications?


susan2000
Contributor III

Has anyone figured out how to make this work?

We simply want to provide context within generic enrollment notifications by porting the description or some other long-text field into the email template.

I know this base feature has been an ask for over a year, so wondering if anyone managed to solve themselves.

Appreciate any work-arounds! :)

Best answer by lrnlab

not to my knowledge...unless Docebo adds these short codes to the notifications, not sure what can be done apart from that…

We use Docebo Connect and you can add the description in the calendar invite with that app...it’s nice but opted not to use it as there were too many variables (length of text, formatting issues, html issues, etc.)

That may be the reason why it has not been added to the standard notifications...🤔

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3 replies

lrnlab
Hero III
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  • Hero III
  • 4851 replies
  • Answer
  • April 27, 2023

not to my knowledge...unless Docebo adds these short codes to the notifications, not sure what can be done apart from that…

We use Docebo Connect and you can add the description in the calendar invite with that app...it’s nice but opted not to use it as there were too many variables (length of text, formatting issues, html issues, etc.)

That may be the reason why it has not been added to the standard notifications...🤔


susan2000
Contributor III
  • Author
  • Contributor III
  • 48 replies
  • April 28, 2023

Thank you @lrnlab - I suspected as much around formatting and HTML. 


  • Contributor II
  • 15 replies
  • June 24, 2023

I see no reason that we can’t create plain text fields and use as short codes in notifications.  Often classes have Speciali instructions and support information that needs to be included on the registration notification.  Currently we have to make multiple custom notifications instead of one standard notification that includes the directions from a short code

 


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