Date_Complete doesn't show on certificate

Hard to say without seeing your set-up...never really had issues with certificate short codes. Are you seeing the completion date on the course? You might also check the code(click this icon, < > ) to see if there are perhaps any  hidden characters that may be causing the issue?

Hello Irnlab,

Thanks for the swift reaction.

“Dimensioneer...” is the e-learning made with Articulate and published under scorm 1.2.

“Is alles...” is the test made in Docebo and marked as the completing object.

This is the result:

The same certificate-template is used to deliver a certificate upon completion of another e-learning:

Different date format, but at least there is data in the field. There are no hidden codes in the HTML.

<tbody>
<tr>
<td>Datum:</td>
<td>[date_complete]</td>
</tr>
<tr>
<td>Duur:</td>
<td>[total_time]</td>
</tr>
</tbody>
</table>

That is why I think, the glitch isn’t in the certificate, but elsewhere.

agree the code looks good...have you tried removing it, saving the changes then adding it back?

Hi there,

Providing your certificate source code is correct. Remove the certificate from the user and then straight after re-issue the certificate.

This should present the Completion Date on the certificate upon retrieving the latest version of the certificate.

The certificate still refuses to show the completion date in one course, but is fully cooperating for another course.

We found a workaround with the [today] date. The today date in the pdf remains unchanged. That works for us in all courses.

So we work with that. Problem avoided.

Thank you all for the reactions.