We haven’t used Observation checklists, but we use surveys and quizzes, so I might be able to help with those!
Surveys -
We use the surveys in Docebo, but they all come from the central repository rather than create a survey for each individual course. If you do that, make sure that you select the option “Localized tracking” for the survey. If you select “shared tracking” what will happen is for every course you add the survey to, if a user happens to complete the survey in one course, they will not be able to complete it in another course that the survey is linked to. That is the only instance that we have encountered people not being able to input answers.
Quizzes -
Regarding the issue of Docebo only holding the most recent score - I think this is how the platform is built. It can only record a single attempt of training material at a time. If someone completes the quiz 10 times, the system will only hold onto one attempt. I believe this is a feature update that Docebo is working on.
You can download user's responses from the reports section of the course that the quiz is located in. From the Reports tab of the course, click on Training Material statistics.
Locate the Quiz on the training material list, and click on the Quiz name. It will take you to a page that will list all the users who have attempted the course and how the user has responded to each question. You also have the option to download the responses as an Excel spreadsheet or CSV file.
We haven’t used Observation checklists, but we use surveys and quizzes, so I might be able to help with those!
Surveys -
We use the surveys in Docebo, but they all come from the central repository rather than create a survey for each individual course. If you do that, make sure that you select the option “Localized tracking” for the survey. If you select “shared tracking” what will happen is for every course you add the survey to, if a user happens to complete the survey in one course, they will not be able to complete it in another course that the survey is linked to. That is the only instance that we have encountered people not being able to input answers.
Quizzes -
Regarding the issue of Docebo only holding the most recent score - I think this is how the platform is built. It can only record a single attempt of training material at a time. If someone completes the quiz 10 times, the system will only hold onto one attempt. I believe this is a feature update that Docebo is working on.
You can download user's responses from the reports section of the course that the quiz is located in. From the Reports tab of the course, click on Training Material statistics.
Locate the Quiz on the training material list, and click on the Quiz name. It will take you to a page that will list all the users who have attempted the course and how the user has responded to each question. You also have the option to download the responses as an Excel spreadsheet or CSV file.
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