Unanswered questions

1685 Posts

lrodman
Guide II
lrodmanGuide II
asked in HTML & CSS

looking to improve the "stream" view for channels and categories

There is a lot of white space and we have nice graphical assets.  I’d like to shrink down the white space and make the images bigger among other things. I can’t find a guide on this. I’m sure other users have done this too. 

0
lrodman
Guide II
1 year ago
Lucy.blake
Helper II
Lucy.blakeHelper II
asked in Product Q&A

July updates

  Hi, I know this is probably somewhere, but I can’t find out where so apologies in advance. I went to the update webinar yesterday, and it was fascinating. I was hoping to be able to try out some of the features on the platform today (I have a quiet day for a change). Now the new release schedule starting in September is Monday to Wednesday after the end of the month release updates are posted. But when is the current update? Is it at the end of the month ie Sunday this month, or the start of the following month ie next week sometime? The updated pages are not really helpful “end of July” but no actual dates. 

3
Lucy.blake
Helper II
1 year ago
R
RBITO002Newcomer
asked in Product Q&A

Branded App Experience

Hi! Does anyone who purchased the branded app want to share their experience? Appreciate any insights from the community! Thanks!Tim

1
Alan
Guide I
1 year ago
lrodman
Guide II
lrodmanGuide II
asked in Product Q&A

can i make an automation to copy branch names to a user additional field?

I want to put branch name on certificates but it doesn’t appear to be an option. 

1
dklinger
Hero III
1 year ago
monica.cheek
Influencer II
monica.cheekInfluencer II
asked in Product Q&A

Notifications - eliminate confusing text pertaining to time zone

Is there a way to eliminate some confusing reference to GMT text for our users?  I have to explain this quite frequently.8/18/2022 9:00:00 am - 8/18/2022 11:00:00 am (Your time GMT -05:00 America/Chicago) Video Conference

2
monica.cheek
Influencer II
1 year ago
B
Novice II
BradEnglishNovice II
asked in Product Tips & Tricks

Creating a group that excludes a location

Howdy!Ahead of assigning out some harassment prevention content (fun!), I am creating some groups to help with my assignments.Our non-US based employees will be getting their own version, but I cannot for the life of me figure out how to make a group that would reflect these users.When I am looking at my eligibility requirements for a group, my brain is just thinking: “All employees NOT in the United States.”  However when looking at conditions….The “Country” field is a drop-down with no operators like “is equal to”, “contains”, etc).  I can only select 10 countries at a time. We have a field for “Location,” but those operators are limited to “contains,” “is equal to,” and “is not equal to.”  It does not have “does not contain.”Has anyone done something similar in the past?  how did you set it up?

4
rtomchuk
Novice III
1 year ago
A
Novice III
AlisonNovice III
asked in Product Tips & Tricks

And YOU? - using Articulate RISE in Docebo

As previously posted in Articulate RISE has courses you can modify, but now also courses that are whole cloth and supposed to be ready to go. NOT ME : (1) don’t want to spend any money on 3rd party content; (2) actually launched it to everyone already, with very little content;.As I am a NOOB to Docebo, I’ve yet to try and add it to Docebo as … yeah, like this: is it [Rise course] is a Training Material that you put in a course? Is IT a -course-? CAN it be an asset?Just looking for any (from) best practices (to) dire warnings.

2
L
Novice I
1 year ago
S
Influencer III
simone.yaghiInfluencer III
asked in Product Q&A

Custom report & scheduling to a Power User.

Question regarding a custom report & scheduling to a Power User.I set up a customer report for a specific group + all courses and have it scheduled to send to two people. One person is also a power user who does not have access to all courses within the power user settings, but I do want them to see all courses on this report. I thought that when you schedule a custom report it sends to the individual regardless of the access they have as a user or power user. Is that correct? Or is there a way to have the report include all the information I set in the filter tab without being limited to what the person has access to as a power user? Thanks!

6
S
Influencer III
1 year ago
abaumgard
Influencer II
abaumgardInfluencer II
asked in Product Q&A

Will the 'Follow Channels' Update be released in both Desktop and Mobile?

I attended the July 2022 Monthly Release Webinar this morning, and my understanding during the demo was that the ‘Follow Channels’ option would be available in both the desktop and mobile platforms. However, when I went through the course in Docebo University, it stated that it would only be a mobile app release.Can anyone clarify if it will be on both? Also, what is the date that this update will be pushed to production?Thanks

0
abaumgard
Influencer II
1 year ago
Nicole
Helper II
NicoleHelper II
asked in Product Q&A

Notification arrival: SuperAdmin's time zone or Learners' time zones?

If I’m creating a notification to send on X-day at 9am and I’m in EST time zone, and I have learners in different time zones, would it, for example, land in a PST time zone’s learner inbox at 6am?Thanks, Nicole 

0
Nicole
Helper II
1 year ago
M
MTCNewcomer
asked in Product Q&A

Login issues using the Web browser

Hi, I was wondering if anyone is having similar issuesWe have an urgent issue with our Docebo LMS.  When users are trying to register on the site in any language on mobile, the page is simply refreshing before they can enter any registration details. It is therefore impossible to register as a new user on a mobile device.  The sign-in function does not seem to be affected. In some instances, the sign-in page is not accepting email addresses. All languages on mobile are currently affected. In some cases, the desktop is affected. Docebo says that they do not support navigation via mobile and unfortunately, they are unable to investigate the issue further. They have recommended we use the Go.Learn App, however, we our external users are having issues downloaded the app. I have done a number of tests on different mobile phones and browsers. From what I can see, in all cases, it is happening on iPhones using Safari and Google Chrome browsers. On Google Chrome, it keeps saying the web page c

0
M
1 year ago
mindyourbusinesscg
Novice I
mindyourbusinesscgNovice I
asked in Let's Talk Shop

Widget box sizes on pages

I’m working on creating a prototype page for a client...similar to this.  (Their design they would like) I’m getting closer and closer (please be kind...still a work in progress), however I don’t like the way some of the widget especially the WYSIWYG widget as I’m placing images and then linking to various areas (channels, learning plans, catalogs). I could be just over complicating but how to not have soo much white space and boxy look. Stepping out of my comfort zone and getting more familiar with what more Docebo can do.  

3
gstager
Hero III
1 year ago
lrodman
Guide II
lrodmanGuide II
asked in Product Tips & Tricks

branded mobile app on kindle fire store

Has anyone published their branded mobile app to the kindle fire version of the play store? I assume the .aab or .apk can be sideloaded to a kindle fire and if so I would assume it could be published to the kindle fire store. 

0
lrodman
Guide II
1 year ago
H
harriskoNewcomer
asked in HTML & CSS

Always show session join (auto expanded)

Hi, Looking some previous queries, people have been asking about having accordion elements default to being open. No solution has been posted. If there’s a CSS guru out there who’s had luck setting this to default to open it would be very much appreciated. Thank you!

7
gstager
Hero III
1 year ago
N
Novice II
ndeckNovice II
asked in Let's Talk Shop

Linking Pages to Other Pages

Hi!I am wondering if there is a way to have a link on one page that leads to another page?If that doesn’t work is there a way to add a tab at the top of the page area that would lead to another page?  Like where the arrow is in this image…  Any help anyone has would be awesome!  Thanks! 

13
N
Novice II
1 year ago
M
Missy_GNewcomer
asked in Product Q&A

Adding Instructor Biography

Is there a way to add an instructor's biography or credentials?

1
C
Docebian
1 year ago
Jennifer.Petru
Novice I
Jennifer.PetruNovice I
asked in HTML & CSS

Business Case: 'Show only SSO buttons and Hide Login Form' ....but where to log in for Admins ?

 We use deeplinking quite a bit, which takes our users to the sign-on page for Docebo.  We’ve enabled SSO, and I know you can ‘Show only SSO buttons and hide login form’ and the users just click the SSO button and move forward to the course….However, Docebo reps have told us we need separate learner and admin accounts for our admin team...if we hide the login form, how should we as Super Admins log in?Thanks in advance for what is probably a very newbie question! Jen

5
Annarose.Peterson
Hero III
1 year ago
L
Influencer I
Lisa DInfluencer I
asked in Product Tips & Tricks

Maternity Leavers - how do you manage?

HelloCould you let me know if you have a process in place for managing users that go on maternity leave?  Have you found a way to suspend their account, automatically ideally, until they return?Many thanksLisa

2
sjennings78
Helper III
1 year ago
maricela.jimenez
Contributor I
maricela.jimenezContributor I
asked in Product Q&A

How to UNENROLL a USER from MULTIPLE COURSES?

How to UNENROLL a USER from MULTIPLE COURSES? I tried the unenroll csv file upload but no luck. 

5
lrnlab
Hero III
1 year ago
A
Contributor I
arnab.duttaguptaContributor I
asked in Product Q&A

Configuring Register Button

I want the below “Register” button for my other URLs- Is it a Docebo System feature or we need CSS development?

3
lrnlab
Hero III
1 year ago
J
Contributor I
JavierPuertasContributor I
asked in Product Tips & Tricks

Hide sessions after ILT course purchase

In the last stage of an ILT course purchase a new banner pops up with information of all the sessions still available. Just wondering if there is any way of hiding that or just display the session that has been booked. Please see picture attached.Thanks all in advance.

0
J
Contributor I
1 year ago
S
Contributor I
Susan PowellContributor I
asked in Docebo Feedback

New event calendar icon not working

I can’t get the calendar icon to work when setting up a new event for a session; I have to manually type it in. It used to work by clicking on the calendar icon to the right of the field.

1
Nicole
Helper II
1 year ago
A
Annabel MoniramNewcomer
asked in Product Q&A

QR codes for ILT

Hi All,We have a 4 week in person training programme (via ILTs) for our graduates coming up. We don’t need to mark attendance for each session but I’d like feedback for participants and facilitators. Hence, I need to add the course to Docebo learning impact but don’t need QR codes being sent to each facilitator. Do you know if its possible to add the ILTs to learning impact to get the evaluation surveys sent but not the QR codes sent by emails to facilitators? I understood that using the QR codes for attendance lists seems to be a default for learning impact. Is is possible to turn this option off for specific courses and if so, how?Thank you for your help,Annabel

0
A
1 year ago
C
Novice I
CarolinaNovice I
asked in Product Q&A

Not adding Scorm points 

Good morning:I need the Scorm not to add points or score at the end, only the course tests in Docebo.Can someone help me. Thank you!

3
lrdeardoff
Novice III
1 year ago
O
Contributor I
ochangContributor I
asked in Product Q&A

LTI Read Outcome Result

Hello Docebo community, Anyone have success of reading existing grades from a LTI Learning Object with the Outcome URL? I am able to send post request for replaceOutcome in the xml body but no luck in readOutcome and deleteOutcome. 

0
O
Contributor I
1 year ago
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