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Error 500 message when trying to insert a certification


IngaRasmussen
Novice I

At present I’m trying to upload a certificate to Docebo, but after a few attempts I continue to get this message. I’ve also attempted to do it in an Incognito window, but still the same result.

Are you able to help, please?

2 replies

lrnlab
Hero III
Forum|alt.badge.img+8
  • Hero III
  • 4854 replies
  • February 19, 2024

That’s usually some kind of server error. There were issues last week on the US servers so maybe that was the issue. Have you tried again since? If the issue persists, definitely open a ticket with support.


IngaRasmussen
Novice I
  • Author
  • Novice I
  • 3 replies
  • February 19, 2024

Thank you - the issue is persistant, so I’ve opened a ticket now 


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