Channel management

Hi @amanda.wellons If you include at least one other channel that all users do have access to your widget to you can avoid the “whoops...” message. I ordered mine so that the users see the restricted channel(s) appliable to them first and then the one at the bottom is the generic channel available to all users. 

I did the same thing with the catalog widget to solve the same “whoops..” issue. 

@amanda.wellons - just as @lrnlab suggested, we also created multiple hoe pages so that our learners will see the correct content on the widgets on the home page. These page are associated to Menus, and then groups. 
It’s a lot to set up and maintain, but ultimately - creates the best user experience and still allows you to have the channel widget on the page. 

Advice - track the pages, menus and groups, and have one person on your team responsible for managing it so it doesn’t get out of control + have that person document the HECK out of everything they do so you have record of it just in case.
 
We now have 22 different menus, which means 22 different home pages - and far ore than 22 groups… but those involved it he menus at all automatic. ;) 

Like I said.. a LOT to maintain, but totally worth it to create that personalized experience for the learner.

 

Can you share how you have been documenting things? I have realized I need to do the same and have begun setting up an excel sheet but thought I’d ask how you’re managing it all.