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Question

Event Notification for Suspended Status


haziehalim
Contributor I
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Hi everyone,

May I know if we were to use Suspended status in a course, is there any specific event notification used for this? I looked through course notifications but couldn’t find anything related to Suspended. Just needed help to make sure I didn’t miss anything.

Thank you.

5 replies

Jtischler
Helper II
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  • Helper II
  • 165 replies
  • July 12, 2022

Hi @haziehalim, currently there isn’t a notification of suspension.  I looked at using that as a substitute for cancellation/no show of sessions as there currently isn’t a status other than completed or absent, but suspension prevents a user from ever enrolling in that course again.  If a user cancels or misses a session, they should be allowed to attend a future offering vs being banned from the course.  At least in our use case… good luck!


lrnlab
Hero III
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  • Hero III
  • 4854 replies
  • July 12, 2022

yup, there some serious gaps in the notification options...hoping to see some improvements later this year….


Hi Everyone!

Suppose we were to use the enrollment status of Suspended for associates who did not want to complete the course (it wasn’t required but did have a due date). Will the associates still show up on the Team Learning Activity as not having completed the training even though their current status is Suspended?

 

Thanks,

Tara


Jamie at GuyKat
Novice II
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tara.finley wrote:

Hi Everyone!

Suppose we were to use the enrollment status of Suspended for associates who did not want to complete the course (it wasn’t required but did have a due date). Will the associates still show up on the Team Learning Activity as not having completed the training even though their current status is Suspended?

 

Thanks,

Tara

Hi Tara! If you’re referring to the My Team page and whether it would show up in overdue courses on their card, it will not. Once you change the status to suspended for the course, it no longer shows as overdue in that user’s card. I just tested this in my demo environment to confirm.


Jtischler
Helper II
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  • Helper II
  • 165 replies
  • August 31, 2022

@tara.finley keep in mind that suspended also prevents the user from ever accessing the course again, not just omit/remove them from reporting or My Team view.


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