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Best Answer

Resetting course ratings

  • January 19, 2023
  • 2 replies
  • 139 views

I’m looking for information on how to reset the course rating on courses. We regularly review courses that have poor ratings and we are trying to establish a review process for these courses. Part of that is that we would like to reset the course rating if a course has significant updates due to the fact that you can’t see a breakdown of how many ratings you’ve received, when they were received etc.

Does anyone know if this is possible? 

Best answer by Rosalie

Hi,

I don’t think this is possible since rating occurs at a user level.

To reset the average rating of a course would require modify the ratings given by each user for the specific course, and as far as I know it cannot be done.

 

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2 replies

Rosalie
Guide II
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  • Guide II
  • 61 replies
  • Answer
  • January 19, 2023

Hi,

I don’t think this is possible since rating occurs at a user level.

To reset the average rating of a course would require modify the ratings given by each user for the specific course, and as far as I know it cannot be done.

 


  • Novice III
  • 10 replies
  • August 3, 2023

I just put in an “Idea” on updating/reseting ratings for Assets and Courses. Give it an upvote!

https://community.docebo.com/ideas/ability-to-change-update-reset-ratings-on-courses-and-assets-8462

 


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