Certificates downloads

Before jumping to the API - there's actually a built-in mass action that might solve this, at least partially.

Go to Admin Menu → Users → Manage, select the users you need, and choose Export certificate history from the mass actions menu. Docebo will generate a ZIP with a subfolder per user containing their certificate PDFs, and email you a download link (valid for 30 days). The catch: it works for up to 100 users per batch, and you can only select users — not filter by course. So if your clients have hundreds of users, you'd need to run it in batches.

For anything larger or more targeted (e.g., all certificates for a specific course, or across thousands of users), the API is the way to go. The general approach:

1. Pull certification awards per user via GET /certification/v1/awards/users/{user_id}
2. Use the report API (/report/v1/report/{id}/data) with a custom report filtered to the relevant course to get the list of completed users + certificate status
3. Script the actual PDF download per user/course combination

It takes a bit of scripting work, but once built it's fully repeatable - which is exactly what HR/HSE teams need for audit cycles.

More details on the mass action: Managing users with mass actions Certificate setup reference: Creating and managing certificates

Happy to share more detail on the API approach if it helps.