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Does anyone know of a way or a permission set for Power Users to be able to view a Learning Plans’ enrollment (with all of its validity information) and create an enrollment into that Learning Plan, but not be able to remove or edit the enrollment(s)?Real Life Situation: I have a few Power User teams (support departments) that oversee completions of each others’ content. So the end user may call into one of these teams and ask about the completion of different team/department content. I need the Power User to be able to see that enrollment information, and also enroll the user into a Learning Plan if needed. But I don’t want the Power Users to be able to edit the ‘due dates’/ validity of the other teams’ content, nor be able to remove the enrollment. 

Is there a best way to make an email notification go out to a power user a week or two after original enrollment? We have a system where a small group of users is initially enrolled on our platform to take required initial training focusing on using dealer software. One or two initial users are made the power user for their branch and after their initial training they likely don’t need to take further training. However most of the courses on the platform are aimed at technicians. I would like a notification to go out after a couple of weeks prompting them to register the other users from their dealership that would benefit from training on the platform for technicians. I can’t figure out which notification to use and how to set it up so that would happen. Can anyone share what works for them? Thanks, all. 

Hi All, I am from Cognizant and new to this platform.I would like to know if there are any migration-related certifications available in Docebo.Additionally, I want to understand how many certifications are offered in Docebo—is it only the Learn Admin Certification Exam, or are there other certifications available as well?Kindly advise.Thanks,Venkatesh AkulaLead Implementations EngineerCognizant India 

 Hello Everyone,Thank you once again for the valuable feedback you provided in our previous navigation tests. Your observations and insights were truly instrumental, guiding us to the final version of our new platform’s user experience.We are now ready for our third round of testing and would highly value your expert opinion. This test is crucial for finalizing the placement of the Creator tool in the new navigation.The study will take approximately 3–5 minutes. There are no right or wrong answers—we are testing the design, not you. Your feedback will help us finalize the most efficient and intuitive user experience for content creators.➡️ CLICK HERE to get started.Thank you for your time and continued valuable contribution!

Hi everyone in the Product Design Group!We're excited to announce that we are rolling out two major updates to Sandbox environments over the next few days. These represent the first building blocks of our new Content Center vision: The New Content Center Home Page The Upload Flow v1 (Step 1 of 3)  What’s new? Here’s a quick overview of what you'll find. 1. Content Center Home The new main page is designed to give you immediate control and oversight. You will find: An Overview of recent content activities, so you can immediately see who did what and when. A Drafts section dedicated to Creator content (and lessons) that you are still building and have not yet published. A Quick Links section to help you navigate faster to the different content areas of the LMS.  2. New Upload Flow v1This first release (Step 1 of 3) is a simple reorganization of some steps in the existing user flow.Important Note: The heavy lifting in this v1 is infrastructural and not yet visible to the user. We ar

I'm hiring! Come join our amazing People Team and help transform Learning at Sunrun.  I’m looking to hire a LMS Specialist. This position offers both in-office or remote working options depending on your location. This critical role will be the lead functional expert responsible for the comprehensive management, optimization, and data analysis of our entire Learning Management System. Join Sunrun, where we are changing the world of energy and building a culture where employee growth and well-being come first. Honestly, after spending almost ten years at Sunrun, I can say it's been the best career decision I could have made.Salary depends on experience and location. Apply here: https://sunrun.wd5.myworkdayjobs.com/Sunrun_Careers/job/REMOTE/LMS-Specialist_R52048 

Hi! We are trying to create a dashboard that shows the course progress of users in specific courses. I know I can create a report that shows that and add that to the dashboard but is there a quick visual I can use to make the dashboard a bit more useful. I would love to have the listed course and below that the progress of each user. Thanks!

Hi, coming with another question :) So our company has 3 levels of hierarchy: Area Manager (AM) = Power UserGeneral Manager (GM) = Power UserStore Employees = UserIs there any automated way to have anyone in the manager position to be assigned as a power user, without it being specified in the CSV file? I’ve seen that you can add the level for users to your CSV file, but that would have to be manual work for us. 

How to add apps in the Admin Menu? I can activate or deactivate the app but I am not able to add them to the admin menu like API & SSO app!- 

We plan to automatically upload our CSV file on a daily basis for our company, but we understand there is some manual work we plan to do on some users. Ex. we will manually assign our few Area Managers as Power Users and their Profile. But with reuploading the CSV file daily, would that impact those changes we made manually or reset them? Whether there's any part in the CSV file that changes for that Area Manager (ex. email, position ID,etc) or even if there are no changes and it just doesnt have the “Level” field to power user, would it remove their power user status we manually added?

What exactly does “relative” mean in terms of course reporting from the My Team area? Is there a specified variance or does it depend on a range, like a 3 day lookbsack may have +/- 2 but a 30 day span may have +/- 7? It doesn’t mention that setting in the Manager User Guide nor Reports for Managers articles. Did I miss one?

I’m currently open to new opportunities as a Learning Management System (LMS) Administrator - bringing over 8 years of hands-on experience managing, implementing, and optimizing LMS platforms including Docebo. Subject Matter Expert (SME) in Docebo Learn administration, onboarding, and integrations Skilled in SCORM/eLearning content support, reporting, and data analysis (Excel, Power BI) Strong understanding of APIs, database management, and system testing Proven success collaborating across L&D, IT, and HR to deliver seamless learning experiences Experienced in project management, documentation, and process improvement I’m passionate about creating efficient, user-friendly learning ecosystems and leveraging data to enhance learner engagement.I’m open to remote, hybrid, or on-site roles — contract or full-time. If your team is seeking a proactive LMS professional who can manage both the technical and operational sides of learning systems, I’d love to connect!

Good morning all,  I have been having a play with notifications and I was wondering if there is any way that you can change the formatting so the United Kingdom text isn’t in capitals?Within Classroom Locations it is in lower case and upper case respectively.  

Is Harmony able to pull information from courses imported from Docebo Content? I have test several different questions with Harmony and even asked where it got the information from since it wasn’t including a link to a course and it said it was just general knowledge because there were no courses on it. There are in fact courses on everything I tested with the search. We have also given it plenty of time to get setup as it is working as intended with all of our in-house created courses. 

How are you managing surveys in the Central Repository? Could you share your best practices and lessons learned here? 

Hello everyone,Giacomo & Nicolò here from the Learn Product teamFirst of all, thank you for the thoughtful feedback and the many real-world use cases you’ve shared about Certifications & Retraining (C&R). Your insights continue to shape how we’re rethinking this functionality — not just as an incremental update, but as a foundational redesign to make it more reliable, flexible, and aligned with your everyday scenarios.Over the past months, we’ve carefully reviewed all contributions and grouped them around a few recurring themes. These themes are helping us focus on the most impactful improvements, ensuring that we address the challenges you’ve raised with a long-term, scalable approach.Keep in mind that this initiative will include progressive releases, meaning that not all functionalities and use cases will be supported right from the start. Our goal is to deliver value step by step, building a solid foundation before expanding into more advanced capabilities.To bring more

Our dedicated Learning & Support experts field a lot of questions when resolving tickets. (Like, a LOT: 22,000+ every year). Here are some requests they regularly encounter, along with some basic advice on how to take care of them.  12. How do I edit Branches?To review, Branches categorize users in ways that mirror institutional divisions and hierarchy; Groups organize users by other rules and criteria (like region, project, seniority level, etc.).It’s pretty simple to change a manual branch.Just press the folder icon in the top left corner of the All Users page in User Management. From the slide out panel that appears, choose your branch. Hover over the branch panel you’d like to edit, and click the ellipsis (...) that appears. Select the Edit option and do your thing.If your branch is associated with an Automatic Group defined by rules-based logic, it will get more complicated. You’ll have to delete the branch from the condition defining the Automatic Group before proceeding.    

Hi! I am pulling the following tables through API and wanted to know the common column using which I can connect the learning plan table with the course table:Learning Enrolled Courses Learning Plan Learning Plan Enrollment Learning platform courses Learning usersMy end goal to create a table in PowerBI showing userwise learning plan status and the status of the courses within each of those learning plans. 

Is it possible to set the “Additional Languages” field to default to Enabled, rather than having to manually check the box it for each course? I don’t see an option anywhere to change the default value of this field. Thank you! 

Hi Community,I searched the forum but couldn’t find an answer to my question:I’m currently building a dashboard and would like to use the “Embed Video” widget. Since we have the video available in 21 languages, I’d like to display the localized version based on the learner’s language. I noticed that I can translate the title, but I don’t see an option to add individual URLs for each language.Is there a way or a workaround to achieve this? Or should I submit a feature request?Thank you.Best,Dominik

Hi All,I’m facing a specific use case and would appreciate insights from the community.We manage numerous courses linked to multiple learning plans. Occasionally, these courses are revised, and certain users are required to retake them.The challenge is that we only want to archive and re-enroll selected users—not all users who were previously enrolled—since many are no longer required to complete the course.Currently, the only workaround we’ve identified is to archive and unenroll all users, then enroll only those who need to retake the course. This approach preserves historical records in the archive while allowing targeted re-enrollment.However, Docebo does not currently support archiving and unenrolling courses associated with learning plans. Unassigning the course from all learning plans, performing the archive and unenroll, and then reassigning the course to the learning plans would be extremely burdensome for the team.Is there a better alternative to achieve this? Any suggestions

We’ve recently experienced the issue with our scheduled reports not running correctly whether it was for an end user, Power User, or Super Admin. However, today we are now unable to run any of our reports manually. The “Creating Background Job” popup displays but runs for an inordinately long amount of time. Eventually, an email is sent that indicates “we are not able to send you the link to the xxxx report”.Is anyone else experiencing this issue?