I have a particular use case I would like to present. My company sells FDA-approved products. In order to obtain software access to these products, our customres must complete a course and a test in Docebo. Then, my company provides software access (a username and pin). There doesn’t seem to be a good place to store this information in Docebo.
It can’t be in the registration additional fields. Many individuals don’t have the information since they haven’t taken the test. Plus, they may never take that course and test because they aren’t interested in the product. So that would just clog up the registration process. It doesn’t seem to fit in the external training additional fields. These fields aren’t uploadable by csv file and as far as I can see, aren’t even visible to the learner if the superadmin manually adds the information to the additional fields.
There should be a place where a superadmin can add information to a user’s profile, as they achieve access. Our users are constantly losing this information, so looking it up in docebo would be very convenient for us and for them. Does anyone have a similar use case?