Notifications trigger on validity period not enrollment date
Is there a way to trigger notifications based on VALIDITY PERIOD, not enrollment date
Example
Today is January 10th , I enrolled the user
Course Validity Period from january 16th to 31st
I want the notifications such as User enrolled in a course orLearner has yet to complete a course- Both to be sent every 2 days after the Active day one-
Both notifications to be triggered during the Validity Period . Not from the enrollment date.
thank you
@lrnlab@Bfarkas@dklinger
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Hi @Isram yes of course. The template you want house is called, Course has Expired. It has the ability to send notices based on the validity date or due date. You can send it x number of days before and after the due date. You will need 1 version for each timeline though...e.g.; 1 sent 10 days before due date, another 1 day after the due date, etc.
Hello @lrnlab
Thank you
The need is to send 2 notifications based on VALIDITY DATE .
User enrolled in a course and X number of reminders ( 4 ) during the validity period- This is for those who have not started
Learner has yet to complete a course and X number of reminders ( 4 ) during the validity period- This is for those who have started the course but not completed
As I understand ( your idea ) it is to use Course has Expired NOTIFICATION change the body content as need it.
However, this is the notification ,
The event refers to??? Enrollment date?, Validity start date ?
Thank you
it’s based on the Validity Date (or due date as I call it). The one called, Learner has yet to complete a course, based on the Enrolment date
RE: your first line…
User enrolled in a course and X number of reminders ( 4 ) during the validity period- This is for those who have not started
this notification can only be used once for the initial enrolment and cannot be sent multiple times for the same course/enrolment...did you mean to mention the one or another template?