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Question

"Old" Reports not showing in admin menu for my other SAs

  • December 3, 2025
  • 8 replies
  • 82 views

jhubbard
Contributor I
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I’m a stubborn user of the classic Reports app vs the “New Reports” app and prefer to use it for most of my needs. It shows up fine in my Admin Menu, but my other SAs can’t see it. Any ideas from the hive mind?

 

8 replies

JZenker
Guide II
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  • Guide II
  • December 3, 2025

Interesting - maybe they are finally phasing it out


jhubbard
Contributor I
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  • Author
  • Contributor I
  • December 3, 2025

Interesting - maybe they are finally phasing it out

Really hope not. I find it to be much faster and more functional than the new one. 


JZenker
Guide II
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  • Guide II
  • December 3, 2025

Interesting - maybe they are finally phasing it out

Really hope not. I find it to be much faster and more functional than the new one. 

I am also fond of the old reports tool not needing to refresh every hour, and the data always being current


lrnlab
Hero III
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  • Hero III
  • December 3, 2025

HA! noticed the same this morning but when I logged back in it reappeared. This was at about 1:30 PM ET. Maybe check it again?


jhubbard
Contributor I
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  • Author
  • Contributor I
  • December 3, 2025

That’s exactly what’s happening to my users. To complicate things, I JUST made a demo video for about 30 PUs on how to pull a specific report using the old reports app. I’m wondering if I need to remake the whole thing now. Here’s what my SA got back from support: 


"Reports" is now "Legacy Reports"
"New Reports" is now simply "Reports"

Depending on your platform's feature toggle, you may see either:


Both "Legacy Reports" and "Reports," or
Only "Reports," which is the new reporting area.”

No guidance on when this will be complete. My guess is they are ushering everything to New Reports because it queues the request to a background job, which is my primary dislike of it. 

 

 


lrnlab
Hero III
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  • Hero III
  • December 3, 2025

@jhubbard ours seem to still show the original names...guess it must rolling out as we speak. Agree it is very confusing.


jhubbard
Contributor I
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  • Author
  • Contributor I
  • December 3, 2025

I hate to ask this out in the open here, but was this announced and I just missed it? Asking because we have a few quite large reports that are pulled by API daily that were constructed in the legacy version and even if they’re migrated to New Reports (now “Reports”, because, I’m not sure) I can’t get a clear answer if the exported .xlsx will be in an identical format. If not, my Power BI will be unintelligible. 


lrnlab
Hero III
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  • Hero III
  • December 3, 2025

I haven't come across any notices on this.

There is another change as well for the new content centre. IN our sandboxes it looks like this. Not sure if this is permanent or just while they migrate the content to the new content centre.