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Best Answer

Unable to Manage Landing Page Visibility With Groups

  • May 16, 2024
  • 5 replies
  • 173 views
smallc
Helper I
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Hello wise community,

  • I made a new landing page in Sandbox and I want a certain group to have visibility to it.
  • The group is an automatic group triggered by a registration additional field (role type).
  • I created a menu and gave the group visibility and put the new landing page on top.

However, it’s not working! My question is, can a group have visibility to its own landing page or does it have to be a branch or sub-branch?

 

According to the documentation, it should work with a group:

“each menu provides the option to determine which Branches or Groups have visibility over said menu. Additionally, there is the option to determine which user levels will also have access. 

Please note, it is not a requirement to use branches to identify the audiences. Ultimately, it comes down to how the audiences are organized within the system and setting the visibility of menus in order to align with the branch or group of users within the LMS.”

What am I missing? I appreciate your thoughts and ideas.

Best answer by kelly.newsome

Do you have any other menus created that are tied to that group? The menus go off priority (top to bottom of the menu admin page). If that’s the case, try to drag and drop the new menu higher than the previous one. 

Catherine Small

5 replies

kelly.newsome
Novice III
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  • kelly.newsome
  • Novice III
  • Answer
  • May 16, 2024

Do you have any other menus created that are tied to that group? The menus go off priority (top to bottom of the menu admin page). If that’s the case, try to drag and drop the new menu higher than the previous one. 

    smallc
    Helper I
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    • smallc
    • Author
    • Helper I
    • May 16, 2024

    Thank you! That worked. Super appreciate your response :)

    Catherine Small
      dwilburn
      Guide III
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      • dwilburn
      • Guide III
      • May 16, 2024

      Hi @smallc - does the group have users in it? Sometimes it requires a bit for a newly created group to populate.

      The pages / menu stuff I find challenging. I feel like I just recently understood it better.

      You group is assigned through the Manage Menus.

      Davefox
      Helper III
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      • Davefox
      • Helper III
      • May 17, 2024

      Docebo is super specific in how menus and pages work. I can 100% tell you that you can do what you are looking to do but order of these things in their respective structures and overall group/branch memberships will effect what users can and can’t see.

      I would like to explain the logic here, but I couldn’t really figure it out. I just moved a bunch of stuff until I made it work. 

       

      Another factor is to make sure you are looking at it with the appropriately credentialed account. As an admin or power user what you see may be completely different from your user which makes testing “fun”.

       

      Happy to share more if you have questions. It is very situational so specifics get hard for general questions. 

       

      Hope this helps

      David

      The difference between Science and Magic is proportional to their comprehension of technology and your skills in prestidigitation.
        smallc
        Helper I
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        • smallc
        • Author
        • Helper I
        • May 17, 2024

        Thanks, Dave!

        Catherine Small
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