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Question

HTML/WYSIWYG not saving formatting when saved at a page level.

  • October 2, 2024
  • 2 replies
  • 76 views

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I have created a new page in which I want to include the HTML/WYSIWYG widget.

It’s going to be a simple list of headings, text, and links which I spent some time formatting so that the font, size, padding etc looked right. While I was between ‘Composer’ and ‘Desktop Preview’ it all looked how I expected it as I made the amends.

However, when I clicked ‘Save changes’ on the page level it had changed the HTML itself which ruined all the formatting that I had written.

Granted my HTML knowledge is fairly basic, but is that supposed to happen? It is incredibly frustrating that it breaks when you save it.

2 replies

lrnlab
Hero III
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  • Hero III
  • October 2, 2024

it is, sort of...Docebo will strip out any HTML it doesn't like or interact with...There are certain tags that just don't work so might need to get creative. The older and simpler HTML tags seem to be the best so keep it as simple as you can, for example, only basic tables, ordered lists, href, and the like...


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  • Novice III
  • June 10, 2025

I am having a similar issue and it is frustrating to say the least.  The code I got came from the Docebo HTML and CSS Assistant, so I have no idea why they’d give me code I can’t use!