New Zoom V3 Integration - Guidance Please!

O
Rank

I saw that we will be migrating from Zoom V2 to V3. 

Wondering if anyone out there has had experience moving from V1 to V2?

We started off with V2 so this will be my first time doing this migration and would love to hear from folks who have previously done this. Anything particular to look out for?  Was it difficult? Did it cause a lot of your end users and admins disruptions?  How long did it take to fully complete the transition?

Any help would be appreciated!

Thanks all!

5 replies

lrnlab
Rank
Userlevel 7
Badge +7

There's no transition needed...just set-up v3 like you did with v2 (steps are a little different). You can have both version in play at one time if you like; or while you test v3.

O
Rank

Hi @lrnlab ! Thank you for the response :)  Feeling relieved to see that!   Do you know what happens to the old ILT events that used V2?    Once we set up V3 and let’s say we delete all of the V2 to keep things neat,  will the old ILT events using V2 just show empty fields in the conference tool section?    (I know I can test this too but thought I’d ask anyway!)   

lrnlab
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Userlevel 7
Badge +7

@oliviachow not sure, haven't got that far yet...I would suggest you setup a test case with test zoom account if you can...pretty sure you can just deactivate the app but you’ll need to make sure there are no future dated sessions before you do that...or switch them to v3 before you deactivate the v2 app.

O
Rank

@lrnlab  thank you!

raisa.holmo
Rank
Userlevel 2

I saw that we will be migrating from Zoom V2 to V3. 

Wondering if anyone out there has had experience moving from V1 to V2?

We started off with V2 so this will be my first time doing this migration and would love to hear from folks who have previously done this. Anything particular to look out for?  Was it difficult? Did it cause a lot of your end users and admins disruptions?  How long did it take to fully complete the transition?

Any help would be appreciated!

Thanks all!

Hi Olivia, we have more detailed information about Docebo VILT for Zoom V3 in this Knowledge Base article: Docebo VILT for Zoom V3 

Please let me know if you have any questions!

Raisa

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