Can't find active users reports after update

I’m noticing that too and I can’t find it either. 

I tried that and it gave me an error message. 😔

Oh no.  I am sorry to hear that, @lilyschlossin.  I hope your issue gets resolved soon.  I know how important those reports can be for reporting monthly activity.  

The report has changed a lot once you are able download it as well  - I’ve raised a ticket about the data not being useful anymore (i.e. no username shown), but there hasn’t been any indication of change yet.

I have to use that report every month, but currently it’s impossible to use with the data it shows.

@RobW fully concur, the report fields have been significantly changed and therefore the admin usability reduced, which is frustrating . We relied on this report for a portion of our monthly activity data reporting, but the data points have now been either condensed, diluted or replaced/removed. Defined, separate first and last access dates and branch path summary gone, but now we have Content_id, is_docebo_content fields?? Are these last two data points so valuable to a wide range of use cases that they warrant total replacement of the first and last access dates? I don’t have a problem with adding new data fields but to strip out standard, existing data fields with no warning or context is just poor product design. 

The process of finding and downloading a deanonymised useage report is now much longer and convoluted. You have to enter your email each time, wait for the email to hit your inbox, over 8 clicks in all to download a simple report that was available as an instant download after a few clicks before. 

Furthermore, don’t recall the above MAU reporting changes being communicated during the pre-launch fanfare comms. Now we know why. 

I’m with you. The promise was to improve this area, however, It’s harder for me to see the goodies.  :(

Please go upvote this idea ASAP to help get us the old report back. This one is not useful.

Thank you all for your feedback.

We've been monitoring feedback from all channels and have been hard at work to scope a number of improvements to the Usage Dashboard, which we've outlined in this post:

We encourage you to share any additional feedback and questions by replying to this new post.

We'll be closing this post for further comments in order to centralize feedback.