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Question

Connect Calendar invites not working

  • June 12, 2025
  • 1 reply
  • 29 views

Connect Calendar invites are working for ‘normal’ ILTs.

There are no errors showing in the Connect portal


We have created some Learning Plans and enrolled users onto the Plans. And have set up notifications to inform them of such

 - Users go into the courses within the plans to pick the session they want to attend - all good so far, but then the Calendar invite does not send? 
Is it because it is part of a Learning Plan?

Or because of the notification?

 

Can anyone help me understand what I need to do to fix?

1 reply

lrnlab
Hero III
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  • Hero III
  • June 13, 2025

Are the ILT courses in your LP set-up to use Connect? Also check that the connect option has not been turned off at the session level. You can also check your Connect logs to see if there any errors. If you are not able to find the cause, I would recommend you open a ticket with support.