We are looking to set up automatic notifications to send to users 1 week and 1 day prior to a ILT session starting as a reminder to make sure there calendar is blocked out etc.
I cannot see a way to set up such a notification and add a time period, the only ones I can find is when a ILT session is starting and when a person has been enrolled.
All suggestions are welcome
Thank you in advance,
James
Best answer by slgoldstein
Hi @James_Owen - Maybe you can use the ILT Session starting notification and set that to go our 1 week prior. Then you should be able to customize the subject and messaging whatever you need it to say to remind people they are enrolled. We are still on the old notification interfact, but if you click next, after composing the email or in platform reminder, you should then be presented with options to configure how far in advance of the event you would like the reminder sent. Screenshot below if it helps:
Hi @James_Owen - Maybe you can use the ILT Session starting notification and set that to go our 1 week prior. Then you should be able to customize the subject and messaging whatever you need it to say to remind people they are enrolled. We are still on the old notification interfact, but if you click next, after composing the email or in platform reminder, you should then be presented with options to configure how far in advance of the event you would like the reminder sent. Screenshot below if it helps:
