Hello!
How can we create a Manager assignment in Docebo Connect (using Create user in Docebo) if our own system we’re pulling the values from doesn’t store the Manager IDs that Docebo seems to ask for - only Manager Name and email?
We have really been hitting our heads against the wall on this one… Any help appreciated!
You should map the Docebo Username of the Manager to this field.
Example:
Let's assume you're using Email as Username when creating users in Docebo. You'll map the Email of the Manager to this field.
Assuming this is the first time you're running this recipe to create and update users, the Manager (user) must already exist in Docebo as a User before you can add them as a Manager of others. I.e., create users first without mapping this field. Then, map the Username to this Direct Manager field and run the job again.
Hi
Thank you for your response, but this did not work for us :( We still can’t tell what it’s looking for. Any other suggestions are appreciated!
Enter your email address or username and password below to log in to Docebo Community. No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
