Skip to main content
Best Answer

Discrepancies between Course Management view and Course-User Report


JKolodner
Helper III
Forum|alt.badge.img+4

When we first went live, we had Docebo create several hundred “shell” courses for us. Now we are 6+ months in and it’s clear that any remaining shell courses that haven’t been turned into actual courses are probably unnecessary. Before I clear them out, I plan to pull a report showing which shell courses created on 5/16/2023 are still out there. I have seen that I can do this with an API (and I’m up for the challenge thanks to @Bfarkas) but I’m wondering:

  • Is there a way to just pull the report without an API? (There appears to be no export on the Course Management page that I can see)
  • Why does the (New Reports) Course-User report show hundreds fewer courses than the Course Management page?
  • Why does the (New Reports) Course-User report show none of my shell courses? (Is it because they were just imported as a CSV on the backend, but they were never actually accessed, thus they’re not “real” in some important way?)

Thanks for the info!

Best answer by Bfarkas

 

 

View original
Did this post help you find an answer to your question?

14 replies

Bfarkas
Hero III
Forum|alt.badge.img+5
  • Hero III
  • 3582 replies
  • January 19, 2024

Important thing to keep in mind for those types of reports..they rely on users being enrolled usually, I am assuming these shells have no enrollments, probably why not showing. There are a bunch of folks who have a fake user or always enroll themselves to get around this and not need the API.

Very happy to hear your thought logic though, great thinking on approaching this one!


JKolodner
Helper III
Forum|alt.badge.img+4
  • Author
  • Helper III
  • 255 replies
  • January 19, 2024

Oh, that’s a good one to know, @Bfarkas. I didn’t realize it and didn’t see it in the KB documentation.

I also realized that I can pull the report from the Choose Action (Bulk Actions) menu on the Course Management page so that’ll do the trick, I think, and I won’t go the API route this time.

 

 


Bfarkas
Hero III
Forum|alt.badge.img+5
  • Hero III
  • 3582 replies
  • January 19, 2024

Yup, sounds like a nice solve for this scenario


lrnlab
Hero III
Forum|alt.badge.img+8
  • Hero III
  • 4854 replies
  • January 19, 2024

@JKolodner the get the Course Export option, you need to select more than 1 course on the course management page. Then make sure you add the data you want to export; there are many options.


JKolodner
Helper III
Forum|alt.badge.img+4
  • Author
  • Helper III
  • 255 replies
  • January 19, 2024

Thanks, @lrnlab I’ve found that!


  • Novice III
  • 12 replies
  • January 19, 2024
lrnlab wrote:

@JKolodner the get the Course Export option, you need to select more than 1 course on the course management page. Then make sure you add the data you want to export; there are many options.

Would you be willing / able to go to your Course Management page, and then Course Export, and SCREENSHOT the data that is available to be collected?

Raph


Bfarkas
Hero III
Forum|alt.badge.img+5
  • Hero III
  • 3582 replies
  • Answer
  • January 19, 2024

 

 


JKolodner
Helper III
Forum|alt.badge.img+4
  • Author
  • Helper III
  • 255 replies
  • January 19, 2024

Ooh, you beat me to it @Bfarkas. Those hero types, always jumping into service.


Bfarkas
Hero III
Forum|alt.badge.img+5
  • Hero III
  • 3582 replies
  • January 19, 2024

 


Bfarkas
Hero III
Forum|alt.badge.img+5
  • Hero III
  • 3582 replies
  • January 19, 2024
JKolodner wrote:

Ooh, you beat me to it @Bfarkas.

trying to help you stay productive :)


JKolodner
Helper III
Forum|alt.badge.img+4
  • Author
  • Helper III
  • 255 replies
  • January 19, 2024

I’ll never move up from Helper if you do that!

 


lrnlab
Hero III
Forum|alt.badge.img+8
  • Hero III
  • 4854 replies
  • January 19, 2024

@Alison are you not able to see this yourself? or perhaps you do not have those permissions?

you can export the course basics, like type, code, title, etc. + the below…

Note that the “Course Properties” section opens up to move options if you select “custom”; same for Usage Data

 


Bfarkas
Hero III
Forum|alt.badge.img+5
  • Hero III
  • 3582 replies
  • January 19, 2024
JKolodner wrote:

I’ll never move up from Helper if you do that!

 

...sorry….


JKolodner
Helper III
Forum|alt.badge.img+4
  • Author
  • Helper III
  • 255 replies
  • January 19, 2024

I love the kindness and willingness to help! That’s what makes this a community.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings