When we first went live, we had Docebo create several hundred “shell” courses for us. Now we are 6+ months in and it’s clear that any remaining shell courses that haven’t been turned into actual courses are probably unnecessary. Before I clear them out, I plan to pull a report showing which shell courses created on 5/16/2023 are still out there. I have seen that I can do this with an API (and I’m up for the challenge thanks to @Bfarkas) but I’m wondering:Is there a way to just pull the report without an API? (There appears to be no export on the Course Management page that I can see) Why does the (New Reports) Course-User report show hundreds fewer courses than the Course Management page? Why does the (New Reports) Course-User report show none of my shell courses? (Is it because they were just imported as a CSV on the backend, but they were never actually accessed, thus they’re not “real” in some important way?)Thanks for the info!

Best Answer

Discrepancies between Course Management view and Course-User Report

3 months ago
19 January 2024
14 replies
78 views

Userlevel 5

JKolodner
Helper II
178 replies

When we first went live, we had Docebo create several hundred “shell” courses for us. Now we are 6+ months in and it’s clear that any remaining shell courses that haven’t been turned into actual courses are probably unnecessary. Before I clear them out, I plan to pull a report showing which shell courses created on 5/16/2023 are still out there. I have seen that I can do this with an API (and I’m up for the challenge thanks to @Bfarkas) but I’m wondering:

Is there a way to just pull the report without an API? (There appears to be no export on the Course Management page that I can see)
Why does the (New Reports) Course-User report show hundreds fewer courses than the Course Management page?
Why does the (New Reports) Course-User report show none of my shell courses? (Is it because they were just imported as a CSV on the backend, but they were never actually accessed, thus they’re not “real” in some important way?)

Thanks for the info!

icon

Best answer by Bfarkas 19 January 2024, 21:29

View original

14 replies

Userlevel 7

Bfarkas
Hero III
3575 replies
3 months ago
19 January 2024

Important thing to keep in mind for those types of reports..they rely on users being enrolled usually, I am assuming these shells have no enrollments, probably why not showing. There are a bunch of folks who have a fake user or always enroll themselves to get around this and not need the API.

Very happy to hear your thought logic though, great thinking on approaching this one!

Userlevel 5

JKolodner
Author
Helper II
178 replies
3 months ago
19 January 2024

Oh, that’s a good one to know, @Bfarkas. I didn’t realize it and didn’t see it in the KB documentation.

I also realized that I can pull the report from the Choose Action (Bulk Actions) menu on the Course Management page so that’ll do the trick, I think, and I won’t go the API route this time.

Userlevel 7

Bfarkas
Hero III
3575 replies
3 months ago
19 January 2024

Yup, sounds like a nice solve for this scenario

Userlevel 7

lrnlab
Hero III
3696 replies
3 months ago
19 January 2024

@JKolodner the get the Course Export option, you need to select more than 1 course on the course management page. Then make sure you add the data you want to export; there are many options.

Userlevel 5

JKolodner
Author
Helper II
178 replies
3 months ago
19 January 2024

Thanks, @lrnlab I’ve found that!

Userlevel 1

Alison
Novice III
12 replies
3 months ago
19 January 2024

@JKolodner the get the Course Export option, you need to select more than 1 course on the course management page. Then make sure you add the data you want to export; there are many options.

Would you be willing / able to go to your Course Management page, and then Course Export, and SCREENSHOT the data that is available to be collected?

Raph