Does anyone use Docebo as their company Intranet / Knowledge Management System (KMS)?

Hi Leslie,

You might run into something we did - Harmony Search will only pull from Courses that a User is enrolled in - so unless you enroll all your users into all the “Knowledge Articles”, the Harmony Search won’t return what you expect.

Instead of making your Knowledge Articles Courses, I suggest utilizing Channels and making them Assets. A few Channels - with settings so that only the “Expert” can upload Assets - can serve as your Knowledge Management System, and Harmony will be able to search it for all your users that have visibility to that Channel. You can even build a custom page that has all those channels on it - if you want!

I’ve linked a guide on using assets below.

https://help.docebo.com/hc/en-us/articles/360020080340-Sharing-and-managing-content

​@rpannebaker Thank you! That’s helpful information. I had a few follow-up questions and sent over a dm in case it would be easier to connect on a call.