Our IT team wants us to move from our current web conferencing service in Docebo to Microsoft Teams. Reading the Docebo for Microsoft Teams integration documentation, only an account paired with the Docebo for Microsoft Teams integration can be the organizer of an event. However, we use shared mailboxes for LMS services like the help desk and, up till now, web conferencing. But Microsoft Teams accounts can only be created for users/services.
Does anyone with experience using the Docebo for Microsoft Teams integration have any issues with revealing the meeting organizer's identity? Overall, are you satisfied with using Teams with Docebo? Or would you prefer something like Zoom if you had the choice? Would it be worth the effort to fight to keep what we have?