We run a First Aid at Work qualification course that requires requalification after 3 years.  However, the requalification course (2 days) is not the same as the original course (3 days) and therefore the usual certification process does not work.  To complicate matters further, once qualified, the First Aider is required to complete an annual refresher course on each of the two intervening years prior to requalifying.

When the user has requalified for the first time, they can then requalify every 3 years by attending the 2 day requalification course but they still need to complete the two annual refresher courses in the intervening two years.  

We are struggling to set this up so that, on becoming qualified, the user receives reminders to enroll on the annual refresher courses each year and then to enroll on the requalification course.   We also want the First Aid at Work course/qualification to be listed/reported as a certification.

Any ideas? Particularly from UK community members as this is the standard structure for First Aid at Work qualification in the UK so I’m hoping that someone out there already has this set up.