Go Learn app bug?

2 years ago
8 June 2022
7 replies
50 views

Userlevel 6

Neil Patterson
Guide I
240 replies

Hi all,

We use the generic Go Learn app, and have recently redesigned our main pages in HTML for better accessibility and design. For the URL I use /pages/xx/xxxx instead of the full https://xxxx.docebosa as.com. I tested everything, and all worked really well. Now we get an error saying this link is not supported by the mobile app. I notice the app has recently been updated.

My question to you is - is this expected behaviour now, or is this a bug? Does anyone know before I raise a support ticket?

Thanks

7 replies

Userlevel 7

lrnlab
Hero III
3968 replies
2 years ago
8 June 2022

HI @Neil Patterson noticed some version of this too within the desktop version on pages/widgets...will keep on eye on this thread. Thx

Userlevel 6

Neil Patterson
Author
Guide I
240 replies
2 years ago
8 June 2022

Thanks @lrnlab. I wonder if @Adam Ballhaussen or @HawleyKane have told us of a change, and we have forgotten about it?

Userlevel 7

@Neil Patterson we are using generic Go Learn app, those shortened URLs are working when I tested them. But, we are only using them within the custom content widget on the mobile app. I’m wondering if it is tied to just the HTML widget?