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I do not understand why I am not able to change this unless I’m creating a brand new group from scratch. I need to update an existing group and unable to modify this.

 

How can I do that? Why isn’t this available, Docebo?

 

Hi Jason,

Do you have more than one set in the conditions? I am able to change the field only where there's more than one set.
 

 


Yes, I have 2 sets.

 

Are you creating a new group in your screenshot? or editing a group that has already been created? I have the option when creating a new group. It’s when I have to update the logic for an existing group that I don’t have the option.


I tried creating a new group and selected the “at least one of the sets...” option. It then locked me from changing it back to “all of the sets” even though it’s a brand new group.

 


@JasonHailerI think what’s happening is that you’ve got two sets that are using the same field and each of them is set as “needs only one”. Logically, since a member can’t meet all of those criteria for the same field in each set, it’s not going to let you demand that for the whole group.

If you want to edit, try editing the sets first, and see if the logic changes.


This is an excellent hypothesis, but I think the problem is browser specific.

 

I switched to Chrome and it works. Edge, it’s a no-go. Ugh. :(


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